Product Manager

Summary

Join PointClickCare as a Product Manager and contribute to the successful delivery of products that create value for users and drive strategic growth. Collaborate closely with engineering, maintain a healthy product backlog, and contribute to the product roadmap. You will be the voice of the customer, working with a scrum team to deliver on product priorities. This role requires strong communication, analytical, and organizational skills, along with experience in product management within the healthcare industry. PointClickCare offers a competitive salary and benefits package, including remote work options.

Requirements

• Bachelor’s degree in business, computer science, or a healthcare-related field of study
• 3+ years of experience in a product management function
• Experience working in the healthcare industry (Skilled Nursing)
• Knowledge of Federal and State based quality measures
• Experience in data and reporting
• Strong written and oral communication skills with internal and external stakeholders
• Excellent analytical and organizational skills and task management
• Demonstrated ability to manage products, innovation, and a general curiosity and drive for building great products

Responsibilities

• Understand company strategy and how it connects to the strategy of your product areas
• Become the product expert for your areas of responsibility, including product functionality and how the product creates value for the customer and user
• Performance insights and reporting on quality measures
• Serve as the voice of the customer to a scrum team inclusive of engineering and UX, partnering with engineering leads to manage ceremonies associated with product delivery
• Maintain a prioritized backlog and write user stories, acceptance criteria, and other artifacts to support engineering teams in delivering on product priorities
• Continuously assess ways to improve products and services
• Identify, communicate, and bring the right people together to manage risks timely and effectively
• Engage with User Experience, Engineering, Technical Writers, and other product managers, leveraging modern agile processes and Design Thinking and ensure concepts are valuable and feasible
• Build and maintain strong relationships with internal and external stakeholders

Preferred Qualifications

• Experience in data and reporting is a plus
• Knowledge of Agile processes is required and familiarity with Design Thinking is a plus
• Experience managing SaaS products is a plus

Benefits

• Retirement Plan Matching
• Flexible Paid Time Off
• Wellness Support Programs and Resources
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Allyship and Inclusion Communities
• Employee Recognition