PolicyMe is hiring a
Product Manager

Summary

The job is for a Product Manager at PolicyMe, a remote-first startup modernizing insurance. The role involves developing new and existing products, understanding customers, collaborating with stakeholders, prioritizing tasks, defining features, assisting in testing, and coordinating launches. The ideal candidate has strong documentation skills, collaboration skills, problem-structuring abilities, leadership experience, communication skills, a sense for prioritization, curiosity about technical topics, relevant product experience.

Requirements

• Strong documentation skills: Ability to write clear, concise, and well-informed product specifications/requirements
• Exceptional collaboration skills: You have high emotional intelligence and can 'be the glue' between many different stakeholders in the organization
• Ability to structure ambiguous problems: You have the ability to take an ambiguous problem and structure it. You are someone who can start with an idea and manage it from concept to deployment
• Demonstrated experience leading: You are comfortable bringing people together, and managing projects with many moving parts. You have a sense of ownership and are excited about driving a project from start to finish
• Strong communication: You know how to tailor your communication style to meet different audiences. You know when to lead conversations, but also when to listen. You know how to set expectations with different stakeholders and when to ask these stakeholders for help. You can take a complex topic and explain it succinctly in an easy-to-understand manner
• A strong sense for prioritization: You know how to prioritize different builds and define what is truly part of an MVP to optimize developer productivity. You know how to balance agile market feedback with our customers' product expectations
• Curiosity and comfort with technical topics: While you do not need a technical background, you are naturally curious about how everything works. You know when to ask clarifying questions and are not shy about diving into complex topics
• Relevant product experience: You have 3-5 years of experience in product management, product marketing and/or strategy experience, preferably in a consumer technology setting. You can speak to your track record of leading projects and delivering measurable results

Responsibilities

• Support the development of new insurance products from pre-launch to launch and beyond, as well as the enhancement of existing products
• Help articulate the strategic goals for our product and support the roadmap for how we get there. Communicate progress against the roadmap and goals to all key stakeholders (e.g., Customer Success, Engineering, Growth)
• Develop an understanding of our customers by assisting in customer interviews, analyzing performance data, helping set up mechanisms for collecting feedback, and understanding customer personas
• Collaborate with stakeholders across PolicyMe to ideate and then help manage a backlog of new builds to meet our customers' needs, improve our back-end integrity, innovate, and ultimately reach the defined vision
• Assist in deciding what our engineers invest time on and in what order. By supporting the development and execution of a disciplined process, help prioritize new features, product optimizations, bugs, and maintenance activities
• Collaborate with designers for wireframes, engineers for technical details, and customer success members for customer insights. Help write the specifications for what needs to be done in order to build and launch new features. Identify which aspects of a build are part of the MVP and which can come in future iterations
• Assist as a support point across all functions for ensuring the new build is completed on-time and to specifications
• Work with the product team to ensure that the new release has been thoroughly tested and is ready to launch

Benefits

• Generous PTO - 20 vacation days
• Access to stock options and a comprehensive benefits plan
• A remote-first team with company paid, in-person socials and the option to work from our Toronto-based office
• Resources to help your professional development, including an L&D budget, performance reviews twice a year and ongoing feedback to ensure you reach your highest potential
• Work with an empathetic, high-performing team in a flexible, results-oriented environment