Product Manager

Summary

Join Qualio's dynamic, collaborative, and remote-first team as a Product Manager. Help transform the life sciences industry by contributing to the development of a quality management platform used by hundreds of international customers. This challenging yet rewarding role involves deeply understanding customer problems, creating innovative solutions, and collaborating with cross-functional teams. You will lead with insights and proposals, strategically and tactically, creating and managing a roadmap to drive customer and company outcomes. The role requires strong product design skills, experience in B2B SaaS, and a passion for delivering effective products. Qualio offers a supportive and passionate team environment.

Requirements

• 3-5 years of experience as a Product Manager in a B2B SaaS environment – experience or strong interest in highly-regulated industries, life-science, or "service design" (i.e. technology-powered and human-powered aspects working together) preferred
• A passion for delivering effective and elegant products and services that solve customer problems, especially high-quality UX and solid platform architectures
• Ability to engage directly with customers for discovery interviews, user research, feedback collection, and validation of product concepts and prototypes
• Strong product design skills with ability to create wireframes, user flows, and work collaboratively on design solutions that solve customer problems
• An approachable and collaborative working style with a rigorous mindset and eagerness to learn and grow
• Experience planning and managing successful launch and adoption of work, not just building and deploying it
• Fluent in working in agile development environments – we aren't ideological about process but we are definitely not waterfall

Responsibilities

• Establish and drive a posture and practice of understanding customer problems deeply – not just reacting to customer requests but understanding them well enough to create solutions customers could not have thought of themselves
• Demonstrate compelling and confident storytelling that surfaces assumptions and difficult decisions but also aligns stakeholders around solutions. A large portion of your job is inspiring and driving work
• Lead with insights and proposals, strategically and tactically. This is product management not project management
• Create and manage a roadmap of work to drive customer and company outcomes
• Work collaboratively with all of Qualio, but especially Design and Engineering

Preferred Qualifications

• Preferred experience with AI – understanding of AI/ML capabilities and limitations, experience integrating AI features into products, familiarity with AI tools and workflows, and ability to communicate AI value propositions to stakeholders
• Preferred experience with product analytics – proficiency with analytics tools (e.g., Mixpanel, Amplitude, Google Analytics), ability to set up tracking and measurement frameworks, experience analyzing user behavior data to inform product decisions, and comfort with A/B testing and experimentation

Benefits

• Competitive salary
• Flexible holidays
• Unlimited Time Off
• Professional development stipend
• Working space allowance / home office budget
• Opportunity to make a difference through helping life-saving products to get to market