Product Manager

Summary

Join Salsify, a leading company in the commerce infrastructure industry, as a Network Core Product Manager. You will be responsible for ensuring the reliability of Salsify's foundational Network systems and integrations with various retail and e-commerce platform partners. This role involves collaborating with cross-functional teams to build a strong understanding of the Network toolset, prioritizing investments to enhance platform reliability, maintainability, and supportability, and mentoring a junior PM. You will also work directly with Retailers to address key issues, manage expectations, and ensure timely execution of required upgrades. This position requires a curious, collaborative, and invested individual with strong communication and problem-solving skills.

Requirements

• 5+ years of product management or similar experience in technical domains, especially focusing on Network or partnership, system reliability, technical operations, or infrastructure projects
• Proven track record of building strong cross-functional relationships with colleagues and partners and building influence within an organization that is brimming with strong opinions and deep expertise
• Strong interpersonal skills: must be sharp, energetic, outspoken, and results-oriented; able to prioritize and focus in a constantly evolving environment
• Problem-solving abilities: You're proactive in identifying issues, and you're methodical in creating solutions that address both short-term fixes and long-term stability
• Ability to collect and deeply understand user feedback and then amplify that learning to the organization
• Strong change management skills including sorting through ambiguity and a positive mindset about change
• An analytical mindset and the aptitude to partner with Engineering on more technical projects
• You leverage data to prioritize investments and make informed decisions that maximize impact
• Experience with escalation management

Responsibilities

• This PM will partner with teams across R&D and beyond to build a strong understanding of our Network toolset and ensure that learnings are documented and shareable
• You’ll develop deep relationships with key retail and service partners to understand their ecosystems, pilot their new API capabilities, and ensure Salsify customers enjoy outstanding experience
• In this role, you will prioritize investments to support the go-to-market team and identify and address sales opportunities where the Salsify Network will influence outcomes
• This requires a Product Manager who is curious, collaborative, invested in learning, and can build confidence, trust, and credibility within an organization quickly

Benefits

• Competitive Salary
• Equity
• Unlimited Vacation
• Medical, Dental and Vision Insurance (Multicare)
• Life Plan
• Meal Allowance
• Referral Bonuses