Product Manager

Summary

Join Solace, a healthcare advocacy marketplace, as a Product Manager to develop and execute product initiatives driving positive customer perception, experience, and retention. This role involves supporting engineering, design, and product management across Solace’s products. As a self-starter, you will take significant ownership, working on in-house initiatives and reporting to the Head of Product. The position demands ambition, curiosity, and a willingness to embrace feedback. Solace is a Series B startup with a fully remote U.S. team focused on simplifying healthcare navigation for patients. This is a remote position for U.S.-based applicants.

Requirements

• A bias toward action and execution. You have an exceptional craving for momentum, and you thrive on timelines that would be unrealistic for most others
• Comfort with ambiguity and a refined palate for controlled chaos
• Unfettered creativity
• Intuition on what it takes to create delightful, consumer-oriented experiences to not only acquire customers, but retain them
• Great communication skills that help you work across departments to make marketing visions come to life
• 3+ years of relevant experience in Consumer startups

Responsibilities

• Bring innovative Product ideas—and bring them to life
• Be autonomous. You’ll take full ownership of your work, and you take responsibility for every last detail, every step of the way
• Rapidly produce and launch concepts while laughing in the face of potential failure
• Serve as the go-to liaison with cross-functional and creative partners. Define initiative-level roadmaps of supporting workstreams to ensure work delivers on goals and your deadlines are met
• Provide up-to-date visibility into current projects and ensure the right stakeholders and cross-functional team members are involved at the right time. You’ll document decisions and action items and follow up with owners on commitments
• Learn and become a guardian of the Solace brand and user expectations, upholding standards and best practices across every touchpoint

Benefits

This is a remote position