Product Manager

Summary

Join Stripe's Seller Systems team as a Product Manager and define, deliver, and scale capabilities and experiences across product, backroom accounting, and end-user reporting. You will work with internal and external customers, collaborating with engineering, design, analytics, and operations teams. Your responsibilities include identifying key problems, developing product solutions, and articulating the product vision. You will partner with engineering leaders to design and build systems, ensuring a great user experience. This role requires strong product sense, technical skills, and excellent communication abilities. You will drive product strategy and roadmap, acting as a leader and change agent.

Requirements

• 7+ years of experience as a Product Manager in technology companies
• Experience managing and mentoring Product Managers is a plus
• Understanding and experience with Go-to-Market systems and processes
• Experience building platform infrastructure that serves and balances the needs of multiple users and stakeholders. You’re excited by thinking through the right balance between flexibility and consistency, and comfortable communicating prioritization among competing user needs
• Continuously evolving technical systems to keep up with growth and evolving needs of the business transforming legacy systems into their next generation
• The ability to work cross functionally and speak multiple ‘languages’: you’re equally credible as a thought partner for Go-to-Market, Engineering, Finance or Legal leaders
• Most importantly, we’re looking for great product managers who deeply understand their users, turn that into great plans, and make those plans happen. Even if you don’t have all the experience above we’d encourage you to apply if this role excites you

Responsibilities

• On a day to day basis you will spend your time split between meetings with internal customers (GTM, Accounting, Product Teams), external customers and discussions with your engineering, design, analytics, and operations counterparts
• You will identify the most important problems to solve, develop product solutions and work with engineering and design to scope the work
• You will articulate the product vision, develop annual and quarterly plans, and collaborate with other functions to deliver these solutions to our users and make them successful
• Strong product sense: ability to understand user needs in-depth and build delightful product experiences to solve them and make our users successful
• Deeply understand the users and downstream consumers of this data touching multiple business domains, by working with Stripe’s users, and with Stripe’s technical and business teams
• Partner with engineering leaders to design ingestion, enrichment, storage and serving interfaces to meet these user needs. You’ll to synthesize and champion the various users’ and stakeholders’ to ensure we create surprisingly great experiences
• Strong technical skills e.g., ability to gain an in-depth understanding of software systems, make meaningful contributions to high-stakes discussions on API design, data modeling and software architecture
• Strong customer empathy across different segments and personas: from internal customers in GTM, accounting, data science and engineering to disparate end-user segments such as startups and large enterprises
• Strong communication skills: ability to synthesize complex discussions, write succinctly and present to senior stakeholders both within and outside Stripe
• Drive product strategy and roadmap for part of this critical infrastructure
• Be a leader, do-er and change agent in helping us execute effectively

Preferred Qualifications

• You have experience managing technical software products from infancy to scale
• You can internalize an entire cross-functional business and lead a comprehensive product vision
• You have experience designing and building a multi-product platform
• You’re a creative product thinker who loves collaborating across the company with engineering, analytics, marketing, design and sales to experiment and build superior products
• You have strong written and verbal communication skills with a talent for precise articulations of customer problems
• You’re motivated by the chance to improve the lives of your users
• You’re scrappy, you do what it takes to get it done