Product Manager

Summary

Join Stripe and become a Product Manager for Link, a platform reimagining merchant-consumer business interactions. You will define and drive strategies for creating differentiated payment experiences, focusing on enhancing consumer payment freedom and increasing merchant revenue. This role demands close collaboration with engineering, design, and go-to-market teams. You will deeply understand user needs, analyze market trends, and act as the voice of the user within Stripe. Success requires establishing a product roadmap, prioritizing tasks, and collaborating with various stakeholders. The ideal candidate possesses extensive product management experience, a passion for user experience, and a proven ability to work cross-functionally.

Requirements

• Brings 8+ years of experience in a product role (ideally working on a mix of consumer facing and enterprise facing products)
• Brings a desire for continuous product improvement and can optimize for shipping a portfolio of small, medium, and large releases
• Has worked cross-functionally across multiple engineering, product and cross-functional teams to bring products to market
• Has managed high-stakes external partnerships, e.g. agreeing on milestones and executing on an integration into your product
• Has strong written and verbal communication skills with a talent for precise articulations of customer problems
• Takes an ownership mindset and works on whatever it takes to solve problems and delight consumers
• Can put themselves in the shoes of consumers and be a steward of crafting great experiences
• Can dig deep into the data, think from first principles, and deliver the right results
• Has the ability to thrive with a high level of autonomy and responsibility

Responsibilities

• Deeply understand user needs by engaging directly with merchants and consumers, while collaborating with Engineering, Go-To-Market (GTM), and Operations teams
• Analyze feedback and market trends to inform product development
• Define Link’s local payment method strategy and ensure the development of unique experiences for both merchants and consumers
• Act as the voice of users within Link and represent user needs and insights at a broader level within Stripe
• Partner closely with customers, product teams, external partners, and cross-functional stakeholders to cultivate a comprehensive, frictionless experience for Link consumers across diverse payment methods
• Help establish an ambitious roadmap for product development and the growth of Link’s capabilities
• Set the pace for prioritization and execution for the product team, ensuring alignment with company-wide goals
• Collaborate with various stakeholders across the organization, including Engineering, Design, Data Science, Marketing, Sales, Account Management, and Operations to drive product initiatives

Preferred Qualifications

• Experience working on consumer financial products
• Experience working on local payment methods
• Experience conducting product market research and building buy-in for product ideas from internal stakeholders and leadership
• Experience building brand new products or working in a startup environment
• Experience working with GTM teams to bring a new product to market
• Experience working on world-class consumer and merchant products at scale
• Has a high-level of taste, judgment and design empathy. Is able to use data and insights rigorously to analyze the performance of products