Product Manager

Summary

Join First Connect, a digital marketplace connecting insurance agents with top US carriers, as a Product Manager to lead the vision, execution, and optimization of agent access to 140+ carriers. This foundational role offers high autonomy and direct impact on agent experience. You will improve and expand dynamic carrier workflows, own the Carrier Store, design agent experiences, ensure compliance, and collaborate with various teams. The ideal candidate has 4+ years of product management experience in B2B SaaS or marketplaces, a proven track record of launching impactful products, and strong data analysis skills. This position requires a high ownership mindset, excellent communication, and the ability to manage multiple projects. Afternoon meetings are expected due to the Polish-American team structure.

Requirements

• Have at least 4 years of product management experience, ideally in B2B SaaS, marketplaces
• Have a solid track record of launching technical products or features that made a real impact on both users and business
• Use data – both quantitative and qualitative, to guide your decisions
• Understand how software is built and have a solid grasp of SDLC
• Have worked closely with engineering and know your way around agile development (whether it’s SCRUM, XP, or something else), believing in shipping incrementally rather than waiting for big monthly releases
• Have a high ownership mindset – feel comfortable navigating ambiguity and pushing initiatives forward
• Can juggle multiple projects without dropping the ball and communicate clearly with both tech and non-tech teams
• Have a great command of English (both written & spoken)
• Are available in the afternoons – you'll join a Polish-American team, so you should expect afternoon meetings [about 2 days a week]. Rest assured, we prioritize work-life fit, respect everyone's private lives, and don’t work at night but we still must ensure that communication between the time zones is effective

Responsibilities

• Improve and expand dynamic carrier workflows used in 140+ end-to-end carrier processes
• Own the Carrier Store (central marketplace experience where agents discover and request access to carriers) to be more actionable, personalized, and clear
• Design agent experiences that clarify what’s needed next and reduce support dependency
• Ensure all flows are modular, scalable, and adaptable to carrier-specific requirements
• Own product compliance across onboarding, carrier access, and ongoing agent journey
• Collaborate closely with Product, Engineering, Design, our US-based business team, as well as external partners to translate problem-areas and requirements into high-quality features and ensure compliance rules are met without creating unnecessary friction
• Own the entire discovery-to-delivery cycle – spotting user pain points, researching solutions, testing them out, and getting them live
• Use data, market trends, and user insights to make smart, informed decisions every day

Preferred Qualifications

• Startup experience
• Experience working in the Insurance industry

Benefits

• Salary 19,000 PLN - 23,000 PLN + VAT on B2B or equivalent on the contract of employment
• Form of employment of your choosing
• Remote work & flexible working hours
• Paid sick leave
• Paid holidays
• Private medical care with dentists & orthodontists package for you and your family
• Group life insurance
• Psychotherapists support — free online sessions with psychologists and psychotherapists
• Home physiotherapy
• Multisport card & meditation apps reimbursed 50%
• Gear with Apple Logo and a nice Dell monitor
• 50% reimbursement for courses, conferences, books & certificates
• Free access to private language lessons
• 6 Personal Development Days & 4 Voluntary Days Off
• Cafeteria platform — extra “stówka”every month to spend on whatever you want to
• Nanny services for parents
• Concierge services – a personal assistant to help you to deal with your everyday matters
• Chill room with table football & PlayStation 4
• Free snacks, and ice cream in the office (every day, all year round!)
• Free Friday Lunch in the office
• Team building events — we party together several times a year during the annual Offsite & Christmas Parties, beer after work, or our #WinterEscapeMonth workation in Cyprus