Product Manager

Summary

Join Sword Health, a Forbes Best Startup Employer, and help build a pain-free world powered by AI. As a Product Manager, you will develop and execute product strategies, manage the product lifecycle, and optimize the member funnel. You will design strategies to drive member behavior, own key engagement metrics, and define member communication strategies. You will also conduct market research, rapidly conduct product experiments, and collaborate with cross-functional teams. This role requires at least 6 years of experience in product management and specific skills in rapid execution, mission empathy, user obsession, analytical rigor, resourcefulness, and effective communication. Sword Health offers competitive compensation and benefits, including health insurance, meal allowance, equity shares, remote work allowance, flexible working hours, and more.

Requirements

• At least 6 years of experience in product management or a related field
• Rapid Execution: The drive to achieve excellence quickly, showcasing your history as a rapid executor with a relentless commitment to learning and prioritizing speed in shipping lean but robust features
• Mission Empathy: Dedication to creating female health products that resonate deeply with user needs
• User Obsession: Demonstrable experience in putting the user first, with a proven track record of creating engaging experiences driven by a deep understanding of what drives user engagement
• Analytical Rigor: Ability to make hypothesis-driven, data-informed decisions
• Resourcefulness: A demonstrated ability to be resourceful, with a consistent history of achieving significant results even when resources are limited
• Effective Communication: The ability to communicate complex strategies clearly, precisely, and in a structured manner

Responsibilities

• Develop and execute product strategies that support business objectives and drive growth
• Manage the entire product lifecycle, from ideation to launch
• Identify and act on opportunities to optimize the member funnel, focusing on conversion drivers across acquisition, onboarding, and retention stages
• Design and implement strategies that drive member behavior through habit-forming features and behavioral hooks
• Own key engagement metrics, including activation, retention, and frequency of app logins, using data to uncover and prioritize opportunities
• Develop and execute strategies to improve member activation and ensure early moments deliver value and clarity
• Define and test member communication strategies across channels (push, email, in-app), creating a unified, impactful messaging framework that drives behavior and builds trust
• Conduct market research and gather customer feedback to inform product development
• Rapidly conduct product experiments and gather insights to drive continuous product iteration
• Collaborate with cross-functional teams, including engineering, design, operations, clinical and marketing, to ensure that products meet business needs and customer requirements
• Define product roadmaps and prioritize features with full ownership based on business value and customer impact
• Develop and maintain product documentation, including product requirements, specifications, and user stories
• Monitor and analyze product performance and make data-driven decisions to improve product outcomes
• Coach other PMs (junior and Intermediates)

Preferred Qualifications

• Experience working with US B2B2C digital healthcare products
• Experience with gamification features
• Experience with Looker for business and product analytics
• Get itchy with suboptimal processes and can’t help but propose improved versions

Benefits

• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Discretionary vacation
• Snacks and beverages
• English class