Product Manager

Summary

Join TrustYou in their mission to help make guests happy by developing innovative products that revolutionize the use of customer data as a Product Manager – Customer Data Platform (CDP).

Requirements

• ECommerce Experience: 1-3 years of experience working with CDP systems such as Segment, Exponea, Bloomreach, or Emarsys
• Transactional Campaigns Knowledge: Familiarity with executing transactional campaigns using tools like HubSpot, Mailchimp, etc
• Audience Segmentation Skills: Understanding of audience filtering and segmentation based on customer data (behavior, interests, transactions)
• Hands-on Mentality: Eagerness to dive into projects and implement pragmatic solutions quickly
• Agile Methodologies: Exposure to agile working methods (Scrum, Kanban) with a desire to deepen your expertise
• Willingness to Learn: Strong motivation to build industry-specific knowledge in the hospitality sector
• Analytical Mindset: Ability to analyze data and make data-driven decisions to optimize product features
• Communication Skills: Excellent verbal and written English communication skills for effective collaboration with cross-functional teams
• Problem-Solving Attitude: Proactive approach to identifying challenges and developing innovative solutions
• Ambition to Grow: Desire to take on more responsibility and develop into a senior product management role

Responsibilities

• Product Ownership: Responsible for building and managing an innovative CDP product for the hospitality sector
• End-to-End Development: Lead the entire product development process from conception to market launch
• Cross-Industry Application: Apply your eCommerce expertise to the hospitality industry, expanding your professional horizon
• Innovative Projects: Work on groundbreaking solutions that revolutionize transactional campaigns in hospitality
• Collaborative Environment: Be part of a team that values open communication, teamwork, and mutual support
• Skill Enhancement: Opportunities to enhance your skills in product management, marketing automation, and industry-specific knowledge
• Strategic Impact: Play a crucial role in shaping how hospitality businesses engage with their customers through data-driven insights
• Recognition: Gain visibility and recognition for your contributions to a high-impact product

Benefits

• Working in a global, diverse, and collaborative team
• Flexible working hours allowing you the freedom to shape your work-life
• Remote-friendly environment and budget for home office equipment
• On-going career development, training, and coaching
• Six days for learning & development
• Celebrate in style at our team events (in-person and virtually)
• Social benefits and perks based on location