Product Manager

Summary

Join Vetcove's growing team as a Product Manager and play a pivotal role in enhancing the platforms used by veterinary clinics. You will drive product improvements, collect and analyze user feedback, collaborate with cross-functional teams, and shape product documentation. This role requires a four-year college degree, proven project management skills, strong communication and critical thinking abilities, and attention to detail. Vetcove offers a comprehensive benefits package including 100% remote work within the USA, medical, dental, and vision insurance, 401k contribution, and more. This is an opportunity to make a significant impact on the animal health industry while working with a supportive and innovative team.

Requirements

• Experience & Skills: A four-year college degree with a track record of managing multiple projects and priorities
• Attention to Detail: You have a knack for catching the smallest inconsistencies and ensuring high-quality output across projects
• Strong Communicator: You can distill complex ideas into simple, actionable insights and build consensus across teams
• Critical Thinker: You love diving into data, interpreting trends, and proposing data-driven solutions
• Organization Pro: You thrive in a fast-paced environment, balancing competing priorities without missing a beat

Responsibilities

• Drive Product Enhancements: Assist in monitoring long-term projects for optimization opportunities and work with cross-functional teams to implement improvements
• Turn Feedback into Action: Collect and evaluate user feedback through surveys and direct interactions with veterinary clinics and pet parents
• Support Key Initiatives: Collaborate with onboarding and support teams to remove roadblocks and create seamless customer experiences
• Shape Product Documentation: Help build out feature documentation to align business and engineering teams on new and existing functionality
• Small Feature Developments: Assist with 1-2 low to mid-level feature builds, defining requirements, ensuring smooth engineering handoffs, and conducting QA testing
• Train Internal Teams: Educate departments on new product features to ensure consistency in customer interactions and maximize feature adoption

Preferred Qualifications

• Some experience with Excel and data analytics platforms preferred
• Tech-Savvy: Experience with Excel and data analytics platforms is a plus

Benefits

• 100% remote within the USA
• Medical, Dental, and Vision Insurance
• Automatic 401k contribution
• Employee referral program
• At home office set up
• Bi-annual company retreats
• Open vacation policy
• Equity
• Monthly team events