Product Manager

Summary

Join Vonage and contribute to the innovation of cloud communications for businesses globally. This role demands high operational management, collaborating with Portfolio Leaders, Product Managers, Business Operations, and Engineering teams across various regions. You will play a key role in the digital transformation of business support systems and integrating new back-office services. Responsibilities encompass all aspects of order-to-cash, with a focus on Product Catalog Management, Pricing, Provisioning, Rating, and Billing. Experience with complex third-party Enterprise Billing & Rating systems and BSS system integrations is crucial. The position requires a strong understanding of business system integration models, SOA, and APIs.

Requirements

• Experience with complex 3rd party Enterprise Billing & Rating systems (eg Oracle BRM, Avalara, Salesforce CPQ, Zuora, Amdocs Charging, Netcracker BSS) and BSS system integrations is required, such as Order Decomposition and Provisioning, Product Catalog, BI, etc
• Minimum 2 years experience in BSS functions, especially real-time & batch rating
• Minimum 2 years of Product Management experience with strong skills in requirements gathering, roadmap planning and working closely with Engineering while handing over detailed requirements
• Previous software development experience at some point in your career
• Previous experience in BSS/OSS Digital Transformation programmes
• Familiar with technical, security, regulatory challenges & standard methodologies running enterprise-scale services in the cloud globally Regional data management requirements and implementation
• Able to work with data in formats such as CSV, XML, JSON, etc

Responsibilities

Responsibilities cover all areas of order-to-cash with particular focus on Product Catalog Management, Pricing, Provisioning, Rating and Billing

Preferred Qualifications

• An understanding of business system integration models, SOA and APIs is desirable
• Integrating 3rd party data sources such as APIs, feeds and other sources
• Experience with back-office systems such as: Pricing and provisioning proprietary or off-the-shelf solutions
• Billing systems such as Oracle BRM, CSG, Amdocs, Zuora, etc
• Experience with a large volume data industry such as: Payments, Pricing, Ecommerce or micro-payments
• Music or Entertainment with large volume transactions
• Telecommunications
• Enterprise communications esp VoIP, Messaging, Unified Communications
• Experience building API products or using APIs as a developer
• Enterprise SaaS such as Analytics, Campaign Mgt, Collaboration
• Experience with SaaS-based BI and big-data tools like Kafka, Elasticsearch, Kibana and Grafana
• Experience with Agile methodologies & tools (e.g. Scrum, Kanban)
• Experience using Jira, Confluence and project management tools

Benefits

• Unlimited Discretionary Time Off
• Private Medical Insurance with the option to add dependents at your own cost
• Multisport Gym Membership
• Educational Assistance Reimbursement Program
• Polish Language Classes for non-native speakers
• Lunch and Learn Sessions
• Opportunity to be reimbursed for conferences, trainings, and other events consistent with the area of work aimed at personal development
• Three Paid Volunteer Days a Year
• Reimbursement for the costs of prescription glasses
• Maternity and Paternity Leave