Product Manager I

Summary

Join Housecall Pro as a Product Manager in Fintech and contribute to the growth of embedded financial account spend products. You will collaborate with engineering, design, and other teams to define product backlogs and frameworks. This role involves market analysis, customer research, strategy development, and collaboration with cross-functional stakeholders. You will plan product development, execution, and launch, ensuring effective measurement and iteration. Housecall Pro offers a generous benefits package and a supportive, innovative culture.

Requirements

• 2+ years of experience in product management
• Bachelor's degree in related field or equivalent work experience
• Experience using ‘growth stack’ tools (i.e. Amplitude, Segment, Braze, Launch Darkly and others that enable product managers to rapidly experiment and measure results)
• Knowledge of multiple functional areas such as Engineering, UX/UI, Sales, Customer Support, Finance or Marketing; understanding of go-to-market commerce enablers (e.g. payments, loyalty, subscriptions, etc.)
• Deep understanding of Product Management processes

Responsibilities

• Think. Identify market opportunities, and define product vision and strategy
• Conduct in-depth interviews, surveys, and competitor research
• Analyze customer and business data
• Write and present strategy and product overview documents
• Transform how our customers are introduced to our Fintech and Business Solutions products through continuous experimentation
• Explore. Collaborate with key cross-functional stakeholders (Design, Engineering, Product Marketing, Strategy and Operations) to develop and validate compelling solutions to the problems/opportunities in your product area
• Support Product Designers with sound design instincts and clear thinking
• Co-create event models and user flows
• Collaborate with Design and Engineering to develop wireframes
• Partner with business and go-to-market functions to refine product positioning, pricing, risk management, and operational requirements
• Conduct user testing to validate solutions
• Plan. Effectively plan how to go from idea to delivered product and communicate that plan to others
• Create, update, and communicate roadmap
• Plan day-to-day operations of the product team
• Build. Drive the execution of building features and functionality by doing whatever is needed to keep momentum going alongside stakeholders
• Launch & Learn. Pull together everything needed to effectively launch, measure, learn, and iterate quickly to improve the product and its performance
• Create measurement plans to monitor feature adoption and usage
• Co-create go-to-market plans and collaborate with Marketing and Operations to execute them
• Rapidly develop post-launch product iterations

Preferred Qualifications

• Experience in highly performing product organization
• Experience with embedded financial accounts, business spend products, or related Fintech products
• Passionate about user experience and deep customer empathy
• Strong project management skills, including the ability to think and operate at high and low altitudes and lead multiple complex projects simultaneously
• Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment, and to evolve product strategy based on research, data and industry trends
• Excellent problem-solving, organizational and analytical skills

Benefits

• Health care insurance (medical, dental, vision, disability)
• Employee assistance program
• 401(K)
• Flexible time off
• Paid parental leave
• Tech reimbursement
• Other company benefits
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements