Product Manager, Mortgage Servicing

Summary

Join Experian as a Product Manager specializing in Mortgage Servicing! This remote position, reporting to the Senior Product Director, requires designing and guiding the roadmap for mortgage servicing products and solutions. Leverage your expert understanding of the mortgage servicing landscape, market dynamics, and industry offerings. You will work with diverse datasets to develop innovative solutions and collaborate with various teams. This role demands strong product management skills, technical proficiency, and leadership abilities. The ideal candidate will possess a data-driven approach and a commitment to ensuring product compliance.

Requirements

• Bachelor's degree in computer science, Engineering, business, or a related field
• Minimum of 6 years of experience in product management, with at least 3 years in mortgage capital markets or a related field
• Good understanding of technical aspects of software development, data analysis, and financial modeling
• Familiarity with tools like SQL, Python, and Tableau
• Lead teams and manage complex projects
• Experience with Agile methodologies
• Experience communicating product updates, milestones, and progress to internal and external partners
• Analytical with a data-driven approach to decision-making
• Understanding of mortgage finance, Servicing, originations and regulatory requirements
• Knowledge of servicing operations and MSRs is important

Responsibilities

• Guide the prioritization and development of product roadmap for mortgage servicing products, including loan servicing platforms and customer service solutions
• Conduct market analysis to identify opportunities and inform product decisions. Stay updated on trends in mortgage servicing, housing markets, and regulatory changes
• Collaborate with all partners, including engineering, sales, marketing, and clients, to gather requirements and ensure agreement
• Work with engineering teams to design high-quality products that meet market needs, such as risk management tools and data analytics solutions for mortgage servicing portfolios
• Oversee the product development lifecycle, from concept to launch, ensuring delivery and adherence to quality standards. Manage project timelines, budgets, and resources
• Track product performance, analyze important metrics, and implement improvements to enhance product effectiveness and user satisfaction. Use data-driven insights to increase product features
• Ensure products comply with relevant regulations and industry standards
• Ensure client adaption and feedback loop
• Understanding of the mortgage servicing landscape to build products that can help with reducing costs and manage portfolios

Benefits

• Remote work
• DEI
• Work/life balance
• Development
• Authenticity
• Collaboration
• Wellness
• Reward & recognition
• Volunteering