Product Manager

Summary

Join Ratehub, a leading Canadian Fintech company, as a Product Manager and contribute to our growing Mortgage business. Based in downtown Toronto or remotely, you will report to the Head of Product and partner with various stakeholders to drive product vision. You will be responsible for understanding customer needs, defining business requirements, working with designers and developers, tracking key metrics, and managing the product roadmap. This role requires a post-secondary education, 3+ years of experience as a Product Manager, and experience with Agile/Scrum development processes. Startup experience in Fintech and a passion for UX/Design are highly valued. Ratehub offers a competitive salary, remote-first work environment, flexible hours, comprehensive benefits, and various perks.

Requirements

• Post-secondary education: our ideal candidate has completed a program of relevance (i.e., Product Management)
• 3+ years of experience as a Product Manager
• Experience in Agile/Sprint/Scrum development processes
• Experience with web analytics, user testing, and AB testing tools
• A passion for UX/Design and exceptional ability to translate customer and business needs into outstanding products
• Excellent communication skills and the ability to influence and manage cross-functional teams
• Demonstrated ability to manage project plans, multi-task, and meet deadlines
• Detail-oriented, and able to pivot and re-prioritize efforts as required

Responsibilities

• Develop a strong understanding of customer needs and desires, through user and market research, competitor analysis, AB testing, and other quantitative/qualitative analysis, and turning those insights into a product vision and actionable opportunities that delight our customers and increase conversion rate
• Partner with key stakeholders (business unit leaders, brokerage agents, marketing, customer support, legal, finance, etc.) to define business requirements for a successful product
• Work with designers and the development team to transform business strategy into a roadmap with actionable sprint plans
• Identify and track key metrics associated with the success of the product/features, and communicate product performance to the rest of the organization throughout the product life cycle
• Evaluate trade-offs in product, design, and technical decisions, and use data-driven mechanisms to influence and drive alignment
• Own the product roadmap, backlog prioritization, and release plan for the product and related features
• Manage day-to-day scrum activity and prioritize efforts for a team consisting of developers, designers, and quality assurance
• Coordinate with other business functions for product launch and implementation, including developing marketing plans, ensuring operational readiness, and any other launch requirements
• Collaborate in the ongoing maintenance and enhancement of landing pages, and continually look for improvements that optimize user experience and boost SEO effectiveness
• Develop expertise in their focus area, and keeping on top of constantly changing competitor and industry trends

Preferred Qualifications

• Startup/scaleup experience considered an asset, especially in fintech and/or a SaaS/B2C platform business
• Creativity in solution design - the candidate identifies opportunities to test concepts without necessarily requiring a full-scale technology build
• Interest in personal finance and mortgages is a significant asset

Benefits

• Competitive salary: We know it’s expensive to live/work in Canada
• Remote-first organization: we love opportunities to get together as a team, but for the most part we offer our employees the flexibility to work anywhere in Canada
• Flexible hours: Enjoy a couple more hours of sleep in the morning, if you want
• Benefits: Health is wealth! A benefits package with no employee contribution required
• Perks: RRSP matching program, individual training allowance, fun team socials (remote AND in-person) and more!