Senior Flow Servicing Analyst

Summary

Join Valon's dynamic team as a Senior Flow Servicing Analyst and play a pivotal role in ensuring accurate and timely review, reconciliation, and fund application for our growing flow servicing business. You will demonstrate a basic understanding of mortgage servicing and contribute to root cause identification and resolution of account variances. This role requires strong analytical and problem-solving skills, proficiency in investor reporting platforms, and experience with Freddie Mac, Fannie Mae, and Ginnie Mae loan portfolios. The ideal candidate possesses advanced Excel skills and excellent communication abilities. Valon offers a competitive salary, comprehensive benefits, and opportunities for professional development.

Requirements

• Excellent critical thinking and problem-solving skills
• Excellent collaboration and communication skills
• Finance or accounting degree or 2-3 years of experience in an accounting or finance role
• Must be available to collaborate and communicate in held in-person and virtual meetings

Responsibilities

• Demonstrate a basic understanding of mortgage servicing and servicer level responsibilities on behalf of Mortgage Service Rights (MSR) Owners
• Complete Root Cause Identification, Resolution, and Remediation of account variances
• Perform reconciliations of investor accounts, identifying and resolving discrepancies promptly
• Prepare monthly post reconciliation analyses to identify trends
• Review and prepare client billing related items
• Ensure compliance with investor guidelines and regulatory requirements
• Assist in cash management processes, including remittance and reconciliation
• Collaborate with internal teams to streamline processes and improve operational efficiency
• Provide user feedback to product and engineering teams
• Participate in audits and provide required documentation to internal and external stakeholders
• Maintain up-to-date knowledge of investor guidelines and mortgage servicing practices
• Retrieve and assist in ingesting purchase advices and funding details from the investor sites
• Validate and transfer loans to investor portfolios based on the purchase advices and funding details
• Validate and resolve differences between loan onboarding values and values sold to investors
• Review and apply funds from servicing transfer wires after reconciliation against onboarding values
• Review and research requests from flow funding partners that may require additional application of funds or disbursement of funds back to the seller or MSR owner

Preferred Qualifications

• 3+ years of experience in investor accounting and/or MSR billing within the mortgage servicing industry
• Hands-on experience with Freddie Mac, Fannie Mae, and Ginnie Mae loan portfolios
• Proficiency in using investor reporting platforms and mortgage servicing systems
• Strong analytical and problem-solving skills with attention to detail
• Advanced proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP, formulas)
• Excellent verbal and written communication skills
• Ability to prioritize tasks, meet deadlines, and work collaboratively across teams

Benefits

• Competitive salary of $83,300-$112,700 and 401k plan
• Comprehensive medical, dental, & vision benefits
• Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
• Quarterly budgets for team and company outings
• Flexible paid time off and sick days and 11 company holidays
• 12 weeks off for both birthing and non-birthing parents - fully paid