Product Manager, Payments

Summary

Join Kraken's Payments & Blockchain team as a Product Manager and contribute to building a faster, easier, and more reliable platform for global markets. You will be responsible for owning a portfolio of payment rails, influencing how customers fund and withdraw from their accounts, and ensuring efficient scaling of these flows. This role involves leading partner integrations, driving continuous improvement of authorization rates and settlement speed, collaborating with fraud and compliance teams, and ensuring payment capabilities are scalable across various platforms. You will also be responsible for driving UX enhancements through experimentation and customer insights, using data to inform prioritization and track performance.

Requirements

• 3-5+ years of product management experience, with a focus on payments, fintech, or financial infrastructure
• Deep domain expertise in payment systems and rails, including bank transfers, card networks, and/or alternative payment methods
• Experience working on both backend systems (e.g. payment orchestration, API integrations) and user-facing features
• A strong customer-centric mindset, with a focus on simplicity, trust, and conversion in payment flows
• Collaborative and effective across engineering, design, fraud, compliance, and operations
• Comfortable working with data to define and measure product impact

Responsibilities

• Own and evolve a set of payment rails across both specific methods and geographic regions
• Lead partner integrations and manage relationships with payment processors, acquirers, and banking partners
• Drive continuous improvement of authorization rates, settlement speed, and overall user conversion
• Collaborate with fraud and compliance teams to ensure payment flows meet security, regulatory, and operational standards
• Drive UX enhancements through structured experimentation and customer insights
• Ensure payment capabilities are scalable and adaptable across our consumer app, pro trading app, and external interfaces such as on/off-ramps
• Use data to inform prioritization, track performance, and iterate toward better outcomes

Preferred Qualifications

Specific expertise in card acquiring or LATAM payments