Product Manager, Websites

Summary

Join Toast as a Product Manager for Toast Websites and help shape the future of how restaurants establish and grow their online presence. You will own the product roadmap, develop deep customer empathy, author product requirements, collaborate with cross-functional teams, and identify new growth opportunities. This role requires 2–4 years of product management experience with high-growth digital products and a proven ability to drive product success. You should possess strong cross-functional collaboration skills, a proactive mindset, and a commitment to delivering high-quality experiences. The position offers a competitive salary and benefits package, including a hybrid work model.

Requirements

• 2–4 years of product management experience, ideally with high-growth digital products
• Demonstrated ability to drive a product’s success for both customer and the business
• Proven experience working effectively with cross-functional teams (e.g., engineering, design, marketing)
• Strong sense of ownership and a proactive, entrepreneurial mindset - autonomy is essential
• Eagerness to grow your product craft and stay up-to-date on the latest best practices and tools, including the use of AI tools
• Able to think creatively, strategically, and tactically to solve moonshot problems iteratively
• Comfortable managing multiple priorities in a fast-paced, collaborative environment
• Excellent attention to detail and commitment to delivering high-quality experiences

Responsibilities

• Own the product roadmap for Toast Websites to help restaurants build and launch high-performing websites that drive guest engagement
• Develop deep customer empathy across a range of restaurant types through interviews, usability testing, feedback sessions, data analysis, and input from internal teams
• Author clear product requirements and partner closely with engineering, design, and go-to-market teams to bring new features to life
• Collaborate with cross-functional stakeholders across Marketing, Sales, Support, and Customer Success to drive adoption and ensure a seamless customer experience
• Identify new growth and engagement opportunities, integrations, and partnerships, including exciting ways to integrate AI tools into the product
• Act as a steward of team culture, helping create an environment where everyone can do their best work and grow
• Inform the product’s direction through customer interviews, quantitative analysis, and rigorous prioritization

Benefits

• We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry
• Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs
• The base salary range for this role is listed below. The starting salary will be determined based on skills and experience
• In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible)
• $107,000 — $171,000 USD
• We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs