Product Marketing Manager

Summary

Join Toast, a rapidly growing company revolutionizing the restaurant industry through technology. As the Product Marketing Manager for Commerce, you will drive go-to-market strategies for core software products, partnering with various teams. You will lead product launches, develop messaging, and leverage customer research to inform product development. This high-impact role offers significant senior leadership exposure and the opportunity to contribute to long-term customer and shareholder value. The ideal candidate possesses a proven track record in product marketing, strong analytical skills, and the ability to lead cross-functional teams. Competitive compensation and benefits are offered.

Requirements

• 4+ years of combined experience in product marketing, product management, operational roles, finance, sales and strategy consulting
• Strong ability to navigate complex and ambiguous situations across a fast-growing organization
• Demonstrated proficiency in leading cross-functional partnerships with diverse teams to develop strategic plans and achieve desired goals
• Excellent written and verbal communication skills, with the ability to combine complex content into a clear and cohesive story to gain both internal and external buy-in
• Data-minded with strong analytical capabilities
• Proven ability to uncover and deeply understand the needs and desires of customers and translate those learnings into product and go-to-market strategies

Responsibilities

• Lead go-to-market strategy, launch processes, and stakeholder management, and influence product development for new POS products and features
• Partner with product and finance teams to develop key initiatives to drive efficient product adoption
• Become a market and sector expert on key restaurant products, and use customer and market research to inform both product and GTM strategy
• Take ownership of conversion and adoption metrics and GTM performance, and implement cross-functional plans to drive improvements
• Collaborate with Sales Enablement to drive sales productivity through product knowledge transfer, seller collateral, and value-based talk tracks

Preferred Qualifications

• Inbound and outbound product marketing experience, such as launching new products/features and developing segment-targeted positioning and messaging for a multi-product technology platform
• Experience in B2B sales enablement
• Experience with Salesforce, SQL, and/or Looker
• Previous restaurant industry experience

Benefits

• Competitive compensation and benefits programs
• Cash compensation (overtime, bonus/commissions if eligible)
• Equity
• Benefits (details available at https://careers.toasttab.com/toast-benefits)