HST Pathways is hiring a
Product Operations and Integrations Manager

Summary

HST Pathways is seeking a collaborative and outcome-focused Product Operations and Integrations Manager with strong technical and domain experience in healthcare interoperability to strategically support integration projects, standardize and optimize processes, and perform data analytics. The role requires experience with integrations product strategy, Agile/Scrum methodology, and familiarity with major EHR systems.

Requirements

• Experience with integrations product strategy including 2-5+ years leading the delivery of successful products
• Experience working with integrations of healthcare systems
• Strong presentation skills and experience working directly with clients
• Demonstrated success defining and launching excellent products - efficiently and effectively
• Demonstrated ability to execute and delivery on projects
• Experience developing plans and roadmaps for a product
• Proven ability to work with partners and clients to deliver upon joint solutions under tight timeframes
• Demonstrated experience in integrations and integration engines with strong preference to HL7, FHIR, Mirth, and Rhapsody
• Familiarity with major EHR systems, processes, and data flows (Epic, Cerner, Athenahealth, Nextgen, eClinicalworks)
• Experience using Agile/Scrum methodology
• Strong problem-solving skills and willingness to roll up one's sleeves to get the job done
• Excellent people and management skills to interact with colleagues and external parties
• Excellent written and verbal communication skills

Responsibilities

• The Product Operations and Integrations Manager will strategically support integration projects for our clients, while collaborating cross-functionally with internal departments
• The individual will work to standardize and optimize processes by creating best practices for integrating our software with our partners
• This is a specialized role within product management that normalizes interoperability functions across all products and services by creating common templates and tools
• The individual will also perform data analytics and develop methods for meaningful engagement with customers and potential customers
• Lead and facilitate the planning and delivery of complex integration projects, ensuring alignment with business objectives and stakeholder expectations
• Communicate project objectives to all team members involved
• Host and facilitate functional project meetings for assigned projects
• Identify project risk and execute on risk mitigation strategies
• Develop repeatable/scalable project templates and resources to improve efficiency and quality of integration project delivery
• Foster collaboration across departments for integration projects, leveraging insights to enhance product strategies and operational efficiencies

Benefits

• Remote work environment
• Health benefits paid for employee
• Flexible Paid Time Off Policy
• 11 company holidays per year
• Paid parental leave
• 401K with matching contributions
• Learning and development allowance
• A diverse, inclusive, and fun team!