Product Operations Lead

Summary

Join OLX's Product Operations team as a Product Operations Lead and contribute to building a more sustainable world through trade. You will focus on delivering sustained Product Excellence and amplifying capabilities within the organization. This role involves connecting operational programs across various departments, documenting best practices, defining operational cadences, and promoting a shared understanding of organizational needs. You will also build alignment among cross-functional teams and influence decision-making at senior levels. The ideal candidate possesses strong organizational and communication skills, thrives in ambiguity, and has 8+ years of experience in a relevant field. OLX offers a competitive compensation and benefits package, including medical insurance, bonuses, learning and development opportunities, and the option for fully remote work (from specified locations).

Requirements

• 8 years of experience in a Management or Technology Consulting, Product Management, Engineering or Operations type role
• You have a customer-centric approach to your work and will pull out all the stops to ensure that that is core to our product
• You have strong organisational skills and have a structured approach to solving problems
• You have stellar communication skills, including being empathetic to the differing and sometimes conflicting needs. You are able to challenge and push back where needed
• You are responsive and hands-on with all aspects of the work, including helping out other teams to get something across the line
• You like to bring fresh ideas to the table and drive things forward without direction
• You thrive in ambiguity, are a sense maker, change agent, having the ability to adapt or change course and happy to be challenged

Responsibilities

• Connect operational programmes which cut across product management, design and research, as well as align with our tech counterparts
• Document, and share product development best practices, methodologies, and tools, serving as an internal expert
• Help define operational cadences within the product organization, cascading from the VP level down to the product teams
• Promote a shared understanding of the organisation's needs and strategic direction to rally teams
• Communicate complex issues clearly and credibly across a wide range of audiences; deftly navigate a changing business landscape
• Have deep knowledge of the category strategy and actively work with leadership to connect the work to that strategy
• Build alignment among cross-functional teams and influence decision making within senior-level audiences
• Command operational principles/methodologies and best practice/knowledge; being a company reference for product operations within a domain or set of domains
• Create operational processes, tools and practices that drive efficiencies for senior leadership team (enabling quick course correction); instil data-informed mindset to the product development cycle
• Foster a culture of excellent organisational performance through cross-functional internal and external projects to drive product culture and performance
• Support in the coordination of monthly, quarterly and annual product planning
• Challenge our existing processes, supporting the senior leadership and the teams through driving constant improvement of capability transformational change
• Coach the product organisation at various levels to perform at its best
• Mentor team members in order to share knowledge and expertise
• Support the hiring of Product Operations roles

Benefits

• Agile and friendly work environment with excellent working culture
• Competitive compensation and bonus
• Vast benefits include medical insurance, sports, and others
• Learning and development plans and budget
• International career and travel opportunities
• Any work equipment you might need
• Option to work fully remote (but still from Poland, Portugal, or Romania)