Lead Product Operations

Summary

Join Fairmoney as the Product Operations and Strategy Lead and spearhead our strategic growth in Zambia while leading our market entry and expansion into South Africa. This role requires managing existing operations and simultaneously establishing new processes, teams, and strategies in a new market. You will oversee the P&L for both regions, driving business growth, operational excellence, and strategic initiatives. This is a unique opportunity to drive significant growth in Zambia and introduce transformative financial services in South Africa. Fairmoney values innovation, impact, and a great employee experience. The role offers a combination of remote and office work.

Requirements

• A degree in Business, Finance, Engineering, or another relevant field from a top-tier university
• At least 5 years of experience in operations, strategy, or product management within a high-growth technology or financial services company
• Proven track record of managing operations and driving growth in established markets, as well as launching new products or services in emerging markets
• Strong leadership skills with experience in managing diverse teams across different geographic and cultural backgrounds
• Excellent problem-solving abilities, with a knack for turning complex challenges into scalable solutions
• In-depth understanding of the financial services regulatory environment and market dynamics in both South Africa and Zambia
• Demonstrated resilience and adaptability in fast-paced and changing environments, with a commitment to fostering an inclusive and diverse workplace

Responsibilities

• Strategize and execute on growth initiatives in Zambia, optimizing and expanding existing lending operations to increase market share and profitability
• Develop and implement a comprehensive entry strategy for launching lending services in South Africa, ensuring alignment with regional needs and Fairmoney’s overarching mission
• Manage the P&L for both South Africa and Zambia, closely monitoring performance metrics and making strategic decisions to ensure financial targets are met
• Lead cross-functional teams across both markets to deliver on key projects and initiatives, ensuring resources are efficiently allocated and goals are achieved
• Build and maintain strategic partnerships and negotiate commercial terms to enhance service offerings and competitive positioning in each market
• Act as the primary regional representative for Fairmoney, interfacing with senior executives and stakeholders to provide insights and updates on market dynamics and operational progress

Benefits

• Paid Time Off (25 days Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Training & Development budget
• Paid company business trips (not mandatory)
• Contract: permanent or B2B
• Location: any, within 3 hours difference from CET
• Remote work: any combination of remote / office work is acceptable