Product Owner

Summary

Join us as a Product Owner and play a pivotal role in defining and managing the product roadmap, enhancement backlog, and prioritization process across our diverse customer base. Translate stakeholder feedback into actionable user stories, ensuring features align seamlessly with platform strategy, compliance, and government financial system workflows. Maintain a centralized enhancement backlog, manage the intake process, and collaborate effectively with cross-functional teams. Prioritize enhancement requests strategically, considering roadmap, funding, and contract scope. Work closely with development and QA teams to define sprint-ready stories and guide the platform roadmap in alignment with long-term strategic and compliance goals. Participate actively in customer demos and enhancement showcases.

Requirements

• 3+ years as a Product Owner or Business Analyst in a SaaS environment
• Salesforce Administrator certification required
• Strong analytical mindset with experience designing financial workflows or supporting public-sector financial systems
• Experience managing enhancement backlogs, roadmap planning, and working across Dev, QA, and PM teams
• Excellent communication and stakeholder engagement skills

Responsibilities

• Maintain a centralized enhancement backlog across all customers
• Manage the enhancement intake process from CSMs and PMs, and route requests through triage
• Distinguish enhancements from defects in partnership with QA and Support PMs
• Collaborate with Lead PMs, CSMs, and SMEs to identify high-value platform features
• Prioritize enhancement requests in alignment with roadmap, funding constraints, and contract scope
• Work closely with Dev and QA teams to define sprint-ready stories and backlog prioritization
• Guide platform roadmap in alignment with LNB’s long-term strategic and compliance goals
• Participate in customer demos and enhancement showcases

Preferred Qualifications

Agile certification (e.g., CSPO) a plus