Product Owner

Summary

Join Token.io as a Product Owner and play a crucial role in defining, developing, delivering, and documenting Data (AIS) and core Platform products. This role blends traditional product ownership with technical writing, ensuring products are well-documented and developer-friendly. You will define product backlogs, create technical documentation (API references, developer guides), design and implement solutions, collaborate with engineering and product teams, and own product documentation. Success requires strong technical writing skills, customer-centric thinking, and the ability to translate complex concepts into clear documentation. The ideal candidate is a creative, entrepreneurial professional with a passion for innovation in the payments space and a proven track record of delivering well-documented products.

Requirements

• Ability to translate complex technical concepts into clear, concise, and accurate documentation for developers and technical users
• Strong writing skills with an emphasis on technical clarity, consistency, and user-focused content
• Truly customer-centered thinking with a passion to deliver the best possible service standards and documentation to customers
• Have an ambition to innovate in the payments space and a proven track-record of bringing well-documented products to market
• Highly professional approach and great communication skills with an ability to think on your feet
• Highly collaborative people who understand and value the power of working together as a team
• Passion for understanding our market, product, and technology, and explaining it clearly to others
• Excellent presentation skills and the proven ability to influence and communicate effectively
• Ability to change priorities quickly and willingness to do what it takes to get the job done; thrives in a high-growth environment

Responsibilities

• Define and develop the product backlog for Data (AIS) and Platform products, ensuring solutions are reliable, scalable, secure, and thoroughly documented
• Create and maintain high-quality technical documentation, including API references, developer guides, and product documentation that enhances our developer experience
• Design, implement, and own products and solutions that enhance our propositions, with a focus on both functionality and usability through clear documentation
• Collaborate closely with engineering teams to understand technical implementations and translate complex concepts into clear, accessible documentation
• Work with product teams, customers, and stakeholders to gather requirements and ensure the delivery of impactful features and solutions
• Own the documentation for your products, establishing standards and best practices for technical content
• Drive continuous improvement of documentation based on user feedback and usage analytics
• Participate in sprint planning, refinement, and retrospectives to ensure documentation is integrated into the product development lifecycle

Preferred Qualifications

Creative and entrepreneurial professional who loves technology and who lives to innovate and deliver disruptive technologies into the market