CitizenLab is hiring a
Product Specialist in United States

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Product Specialist
🏢 CitizenLab
💵 $43k-$64k
📍United States
📅 Posted on Jul 10, 2024

Summary

Go Vocal is seeking a Product Specialist to work closely with their Product and Customer Success Team to help clients optimize their use of the engagement platform. The ideal candidate should be tech-savvy, have strong communication skills, and experience in data analysis and product adoption strategies. They should also be comfortable working independently and collaboratively in a fast-paced environment.

Requirements

  • Currently pursuing or have completed a degree in Public Policy or Political Sciences, Business or Economics
  • Enthusiastic about product development and digital innovation with strong communication, team spirit, and a sense of responsibility
  • Tech-savvy and comfortable with digital tools

Responsibilities

  • Product adoption (30% of your time)
  • Client support (50% of your time)
  • Product operations (20% of your time)
  • Product enablement (10% of your time)

Preferred Qualifications

  • Experience in data analysis, statistical software, and data visualization tools
  • Experience in rolling out product adoption strategies
  • Comfortable interacting with clients on product-related matters
  • Able to work proactively and independently in a fast-paced environment
  • Strong skills in project management and communication

Benefits

  • Very fluent in English; one additional language (Dutch, Spanish, French, etc.) as a great advantage
  • Based in the US (East Coast) or Europe, yet able to work on an (early) Eastern Time 8am-5pm schedule
  • Unlock your full potential and create social impact at scale
  • Become a key factor in our rapid transition from a startup to a scaleup
  • Work full-time in a fast-paced, collaborative, and supportive environment
  • Be part of our dynamic, international team
  • Enjoy an informal work vibe with open communication and full transparency on results
  • Participate in our various hybrid (in-person/remote) team events, inspiring team lunches, our company book club, bi-quarterly strategic town halls, and yearly global team retreats
  • Spend 10% of your time on personal projects and self-development for the long run
  • Receive a competitive salary package - salary range is between 40.000 - 60.000 euro gross - incl. perks such as a professional development budget, 26 days PTO, a collective bonus plan, unlimited access to mental wellbeing support via OpenUp, full flexibility on working from home, and much more
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