Product Specialist - Payments

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EBANX

📍Remote - Chile

Summary

Join EBANX and help expand access to payments and technology in dynamic global markets. As a Product Manager, you will be responsible for the strategy, performance, and evolution of EBANX’s local payment solutions in the Cono Sur region. You will define the product vision, drive adoption, and ensure market success. This role combines product strategy, commercial alignment, discovery, and delivery execution. You will lead the expansion and optimization of local payment solutions in Argentina, Chile, Uruguay, Paraguay, and Bolivia, connecting merchant needs, business priorities, and market opportunities. You will own the product from discovery to adoption, ensuring EBANX maintains its leadership in the digital payments landscape. The position requires proven experience in product management or strategy, ideally in payments, fintech, or high-growth tech companies, along with a solid understanding of the payment ecosystem.

Requirements

  • Proven experience in product management or product strategy, ideally in payments, fintech, or high-growth tech companies
  • Solid understanding of the payment ecosystem (issuers, acquirers, APMs, schemes, PSPs, settlement, FX, regulations)
  • Strong business acumen — ability to connect product decisions to revenue, cost efficiency, and market impact
  • Fluent in English and Spanish; Portuguese is a plus
  • Experience working cross-functionally in a global and multicultural environment
  • Hands-on experience with product discovery, market research, stakeholder alignment, and backlog management
  • Excellent communication and collaboration skills to drive consensus and influence across teams

Responsibilities

  • Define the product vision and long-term strategy for payment solutions in the Cono Sur region, aligned with merchant needs and EBANX’s strategic goals
  • Act as the voice of the product across the organization, connecting local market dynamics with global product direction
  • Lead product discoveries to deeply understand customer pain points, competitive landscape, and opportunities for innovation
  • Partner with commercial, operations, finance, marketing, legal and engineering to develop and deliver scalable, compliant and high-impact solutions
  • Manage the full product lifecycle — from ideation and discovery to go-to-market, enablement, and post-launch iteration
  • Develop the go-to-market strategy for new features or payment methods, including training, positioning, and performance tracking
  • Monitor product performance (TPV, revenue, costs, margins) and identify levers for growth, optimization, and differentiation
  • Build business cases to prioritize initiatives and support strategic decision-making

Preferred Qualifications

  • Experience leading local payment strategy in Latin American markets, especially in the Cono Sur region
  • Deep knowledge of payments ecosystem in LATAM
  • Ability to translate complexity into clarity — whether in a sales pitch, a product doc, or a roadmap update
  • Track record of successfully launching and scaling payment solutions
  • Passion for digital commerce, innovation, and building products that solve real merchant problems

Benefits

  • Performance Bonus: Annual bonus program based on company results
  • Meal Allowance: Monthly allowance to support your meals
  • EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth
  • EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning
  • Language Classes: Language classes to support your personal and professional development
  • Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs
  • Flexible Work Culture: Semi-flexible hours, additional day off on your birthday, and year-end break to support work-life balance
  • Well-being Program: Access to activities and resources that promote physical and mental health

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