Production Orders Administrator

Summary

Join Xometry's Operations team as a Production Order Administrator! This remote, full-time role focuses on managing the execution of production orders through our manufacturing partner network. You will supervise order processing, select contractors, support manufacturing, track payments, and resolve issues with customers and manufacturers. Success requires fluency in English (B2 level or higher) and at least one year of relevant experience. Xometry offers a competitive salary, paid overtime, a corporate laptop, language courses, and a supportive team environment with opportunities for professional development and well-being activities.

Requirements

• Speak fluently and conduct business correspondence (at level of B2 or higher) in English
• Have at least 1 year of relevant experience (procurement / logistics / order management)
• Be ready to solve problems that differ from the base scenario
• Want to work in a fast-growing business environment
• Be willing to systematize own work and participate in the task of process automation
• Have a comfortable workplace with stable internet access and the possibility to participate in conference calls (position is 100% home office)

Responsibilities

• Supervise the processing of production orders, and document in internal CRM and ERP systems
• Select suitable contractors in the database of production partners
• Support the manufacturing process: control dates and dispatch, organize delivery and quality control of products
• Track payments and work with customers
• Solve problems and special cases with customers and manufacturers that occur during order processing
• Achieve results despite difficulties encountered

Preferred Qualifications

• Have experience in working with engineering orders
• Have experience with transactional IT systems for the automation of sales, production and logistics processes
• Show willingness to work overtime (paid)
• Be available for urgent questions outside of business hours

Benefits

• Remote full-time job
• Fixed rate depending on the career level
• Overtime hours are possible for this position
• Corporate Laptop and other equipment
• Free corporate language courses
• Overlap (4+ hours) with US ET
• Team spirit and friendly atmosphere: we work in an open, friendly and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone
• Development opportunities: we are a fast-growing company, each new task is an interesting challenge for the team
• Ongoing free of charge well-being activities for our people, charity projects worldwide
• Flexibility: speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions and remain effective in the face of uncertainty
• Well-structured onboarding plan for new employees combining all in one process, technology, and systems components