Acacia Center for Justice is hiring a
Program Analyst, Technical

Summary

Join The Acacia Center for Justice as a Program Analyst in the Technical Compliance Unit. This role involves managing subcontractor onboarding and offboarding, ensuring 508 compliance of public documents, supporting interpretation vendors, electronic signature vendors, and administrative tasks. The ideal candidate has strong organizational skills, proficiency in database management, vendor management, and electronic signature platforms, and experience with government grants and contracts.

Requirements

• Strong organizational and multitasking abilities
• Exceptional attention to detail and task management/organization skills
• Proficiency in database management and updating workflows
• Ability to troubleshoot and resolve technical issues efficiently
• Competence in vendor management, including billing review and meeting facilitation
• Experience with electronic signature platforms
• Detail-oriented with the ability to conduct thorough reviews of submissions
• Ability to work collaboratively with managers and escalate issues as needed

Responsibilities

• Management of Subcontractor Onboarding and Offboarding
• Troubleshoot and resolve onboarding/offboarding issues
• Audit processes under manager supervision
• Manually update or change workflows in our database when necessary
• Ensure documents are 508 compliant for inclusion in Acacia’s public document library
• Support Management of Interpretation Vendors
• Create accounts for new vendors
• Review vendor billing
• Facilitate meetings with interpretation vendors
• Support Management of Electronic Signature Vendor
• Create accounts for subcontractors
• Update forms available on the platform
• Review billing and track usage of the electronic signature vendor across the network
• Troubleshoot straightforward subcontractor questions about the platform
• Conduct initial reviews of subcontractor small business reporting to ensure all responses are submitted and follow up as needed (twice a year)
• Review subcontractor submissions for long-distance travel approval requests to ensure completeness and follow up as needed(quarterly)
• Review subcontractor technical compliance plans during renewal periods to ensure submissions are complete, requested updates are made, and plans are finalized (once a year)

Preferred Qualifications

• Interest in program administration, public policy, or project management
• Previous experience in subcontractor management, provisions of legal services and immigration field
• Experience with government grants and contracts
• Knowledge of interpretation services and vendor management
• Familiarity with 508 compliance requirements
• Understanding of small business reporting requirements
• Desire to effectuate change in partnership with government
• Lived or affiliated experience with the U.S. immigration system
• Commitment to immigrants' rights and race equity

Benefits

• Medical/Dental/Vision- Some plans at $0 cost to the employee
• Employee Assistance Program
• 20 days per year of vacation time
• 12 days per year of sick time
• 5 personal days
• 4 organization-wide Wellness Days
• 11 observed holidays, including the last week of December
• $2000 Professional Development Stipend
• Home office set-up stipend
• Internet Stipend
• 401k with 5% employer contribution, no employee participation required
• Student loan repayment assistance
• Gym Reimbursement