LGC is hiring a
Program Assistant

Summary

Join our team as an integral member of the Program Management team to provide administrative support for compliance activities associated with certifications of products and sites on the INFORMED Programs, supporting ongoing post-certification surveillance activities and administration of the INFORMED Programs.

Requirements

• High School Diploma is required
• Excellent time management skills – ability to multitask on numerous projects
• Good interpersonal communications skills, with the ability to collaborate with a diverse group of individuals across multiple time zones and cultures
• Organized with acute attention to detail
• Knowledgeable in Word, Excel, Databases
• Proficient computer skills

Responsibilities

• Lead the management, purchase and shipment of blind samples via online retailers
• Ensure all purchasing is completed in a timely manner and that testing of blinds occurs in line with program requirements
• Record applicable product information on appropriate internal electronic tracking systems
• Manage all receipts from purchases, maintain purchase records and support with company credit card reconciliation
• Coordinate with relevant internal teams to receive and ship blinds that are only available in their purchasing territory (for example by using third party shipping companies)
• Resolve missing orders with online retailers, keeping colleagues informed of any delays, discrepancies or challenges
• Complete Member Reviews (surveillance auditing of customers and active certifications), working directly with the account owner and ensuring program criteria are met
• Lead the resolution of non-compliances relating to blind purchases or Member Reviews, engaging with internal teams and/or customers as necessary
• Support other program compliance activities as required, for example identifying, logging, tracking and resolving non-compliances
• Perform administrative duties supporting compliance across all INFORMED Programs, communicating effectively with colleagues and relevant internal teams to ensure efficiency and integrity (this may also involve communication with customers)
• Provide data reports to internal teams as necessary to support compliance activities for the INFORMED Programs
• Ensure full traceability of all records by following group record keeping procedures
• Organize and maintain documents within relevant internal databases and network files

Benefits

• Competitive compensation
• Comprehensive medical, dental, and vision benefits for employees and dependents
• FSA/HSA Pre-tax savings plans for health care, childcare, and elder care
• Deductible Buffer Insurance and Critical Illness Insurance
• 401(k) retirement plan with matching employer contribution
• Company-paid short- and long-term disability, life insurance, and employee assistance program
• Flexible work options
• Pet Insurance for our furry friends
• Enhanced Parental leave of 8 additional weeks
• PTO that begins immediately