Program Design & Contracts Manager

Summary

Join Facility Optimization Solutions, LLC (FOS), a subsidiary of CannonDesign, as their Program Design & Contracts Manager. You will be responsible for crafting an exceptional client onboarding experience using Simplebid®, ensuring contract compliance, facilitating a smooth transition to the Operations team, and maintaining a comprehensive calendar. This role requires strong organizational and project management skills, attention to detail, and effective communication. A minimum of 8 years of related experience is required, and a Bachelor's degree is preferred. The position offers flexible work schedule and work from home options, competitive benefits, and generous paid time off. This position may be filled anywhere in the United States, with preference given to candidates who can work in a CannonDesign location.

Requirements

• Minimum 8+ years of related experience
• Must have with strong organizational and project management skills
• Exceptional attention to detail
• Effective communication and collaboration abilities
• Knowledge of contract compliance and legal requirements
• Proficiency in calendar management and scheduling
• A track record of creating outstanding client experiences
• The ability to align and coordinate diverse teams to work cohesively
• Proficiency in Microsoft Office Suite (Teams, PowerPoint, Word, Excel, Outlook, Visio, and Project) required

Responsibilities

• Develop and continually refine the client onboarding experience to make this process not just efficient but replicable, building trust and confidence in the services Simplebid provides
• Establish and maintain consistent communication with our various in-house teams. Ensuring alignment and collaboration among teams is crucial to delivering a seamless onboarding experience
• Collaborate closely with our legal department, responsible for ensuring that all contracts adhere to National, State, and local laws. Diligence in this area is essential to protect the interests of both our clients and Simplebid
• Facilitate a smooth transition for clients to our Operations team
• Responsible to ensure that clients continue to experience high level of service and satisfaction
• Maintain a comprehensive calendar to stay ahead of client needs and ensure we are well-prepared for bidding on new contracts
• Creation of a global calendar that incorporates each client's unique bidding cycles and tracks contract renewal dates

Preferred Qualifications

• Bachelor's degree preferred, but not required
• Job Order Contracting experience preferred
• Kaizen approach to continuous improvement
• Experience with Deltek, Dropbox, and Salesforce preferred

Benefits

• Flexible work schedule and work from home options
• Competitive benefits package
• Generous paid time off policy
• An inclusive work environment that encourages employees to demonstrate their strengths and passions in achieving personal and organizational goals
• Coaching with leadership that enables professional growth for future career pathing
• The opportunity to work for a growing team with proven success