Program Manager

Summary

Join Stellar Health as a Program Manager and play a pivotal role in driving operational excellence and scaling our business. You will act as a trusted advisor to the COO, leading cross-functional projects to optimize standardization, scalability, and processes. This role requires strong project management skills, experience in healthcare/healthtech, and the ability to manage teams. You will collaborate with various departments, track project success, and contribute to strategic planning. The ideal candidate is highly organized, driven, and thrives in a dynamic environment. Stellar offers a competitive salary, benefits, and opportunities for professional growth.

Requirements

• Have at least 3-5 years of experience in program development and project management
• Have prior experience in healthcare/healthtech and value-based care
• Have experience managing FTE or 1099 employees
• Have excellent project management and development experience, including the ability to manage/juggle multiple priorities
• Have excellent verbal and written communication skills, including the ability to write crisply and clearly to create SOPs, Policies, or to drive clarity on cross-functional items that have multiple perspectives. Able to summarize the most important aspects of an initiative or findings into an impactful presentation
• Have strong skills around listening, negotiation, and influence
• Have a strong ability to use data to identify best practices and areas of improvement
• Have strong working knowledge of Excel and other software tools
• Have strong prioritization skills, including the ability to manage multiple priorities at once
• Be able to think critically to solve tough problems and find scalable solutions
• Have excellent people skills and the ability to quickly form meaningful relationships with key stakeholders

Responsibilities

• Act as a trusted resource to the COO, providing insights, recommendations, and support on business strategies, operational improvements, and critical decision-making
• Lead 1-2 cross-functional projects per quarter under the direction of the COO or Operations VPs to improve standardization, simplify processes, or improve outcomes
• Assist in creating and maintaining detailed project plans, timelines, and risk management strategies for operations-related initiatives
• Facilitate communication and alignment between the Operations team and other departments such as Growth, Product, Engineering, and Compliance
• Track the success and impact of operational improvements
• Hire, onboard, and oversee a team of contractors (temporary workers) to support key medical group and health plan operational initiatives. Ensure quality control and budget adherence for contractor-managed tasks
• Support the preparation of presentations, reports, and strategic documents for the COO, ensuring accurate and clear communication
• Work closely with Compliance to establish, update, and maintain operational policies and procedures
• Assist the COO with facilitating meetings, off-sites, events and team retreats, including managing the preparation of agendas, materials, and post-event follow-ups

Preferred Qualifications

• Have previous experience in healthcare
• Have worked in Value Based Care

Benefits

• Medical, Dental and Vision Benefits
• Unlimited PTO
• Universal Paid Family Leave
• Company sponsored One Medical memberships and Citibike memberships
• Medical Travel Benefits
• A monthly wellness stipend that gives employees the freedom to choose where they spend their cash, whether it be on wellness, pet care, childcare, WFH items, or charitable donations
• Stock Options & a 401k matching program
• Career development opportunities like Manager Training, coaching, and an internal mobility program
• A broad calendar of company sponsored social events that for our in-office and remote employees
• The salary range for this role is $140,000 - $170,000 and will be eligible for an annual performance based bonus and equity grant