Program Manager III

Summary

Join Fearless Digital as a Program Manager III and lead the day-to-day operations, financial monitoring, and staffing of project teams. You will be the primary point of contact for clients, partners, and project teams, requiring strong leadership, communication, and organizational skills. This role involves managing program financials, performance goals, and resource needs, as well as actively participating in hiring and termination decisions. The position offers a competitive salary, comprehensive benefits, and a flexible work environment. The ideal candidate possesses 8+ years of experience, an active Public Trust Clearance, and advanced skills in project/program management, stakeholder engagement, and agile environments. Fearless Digital fosters a supportive and inclusive culture, offering various benefits to support employee well-being.

Requirements

• 8 + years of hands on experience and must have an Active Public Trust Clearance
• Advanced experience in project or program management leading complex projects or teams
• Expert programmatic leadership skills
• Advanced relationship-building skills, with the ability to drive collaboration toward outcomes
• Proven ability to gather and synthesize situational data and context to inform smart, business-focused decisions
• Demonstrated expertise in stakeholder engagement and management
• Demonstrated expertise in agile environments
• Advanced experience managing teams
• Advanced understanding of project management
• Ability to operate and manage work, strategically reason, build relationships, and influence others

Responsibilities

• Is accountable for day-to-day activities of their program
• Proactively breaks down strategies from Portfolio Directors, directing and managing the implementation of those strategies across projects
• Maintains awareness of challenges that bubble up from the project team and either manages them or resolves them
• Provides coaching and leadership to project leads assigned to the program
• Grows the eminence of their program and portfolio to support their success
• Proactively resolves programmatic, contractual, and Fearless internal obstacles
• Provides input into the portfolio strategy and ensures program leads understand it
• Provides updates to Portfolio Directors and other stakeholders on project status, escalating risks and concerns where relevant, and implementing mitigation strategies as needed
• Develops an evaluation method to assess program strengths and identify areas for improvement
• Supports project teams in planning scope and meeting contract objectives
• Produces accurate and timely reporting of program status throughout its life cycle, including project burn rate
• Approves timecards
• Monitors program financials
• Manages performance goals with input from Portfolio Directors, Passion Coaches, and Scrum Master
• Proactively and regularly provides feedback to Passion Coaches on team members to support individual, project, and program success
• Tracks resource needs, including contract funding and staffing, throughout the lifecycle of the project, and proactively suggests strategies to improve team and program function
• Works with the Passion Coaches when individual performance challenges occur on the team, and helps the team to grow through the challenge
• Manages behavioral challenges, where applicable, with input from Portfolio Directors, Passion Coaches, and Scrum Master
• Interviews candidates, makes hiring recommendations, and provides feedback for termination decisions
• Works closely with Portfolio Director and Business Development to proactively prepare for follow-on contracts and opportunities for new and/or expanded work
• Works with the Portfolio Director to identify people and tools needed to deliver contract requirements
• Provides inputs into Business Development tasks, including proposals, past performance, challenge coordination, staffing plans, etc
• Manages company communications to the team
• Works with Practice Directors to influence and set technical vision on the project
• Works with Practice Directors when tech concerns require escalation
• Stands up project, if a project lead hasn’t yet been identified
• Acts as backup for Scrum Masters, other Program Managers, and the Portfolio Director, if needed
• Provides input and feedback into operational systems building
• Works with recruiters to meet staffing needs of new BD opportunities

Preferred Qualifications

• Experience working with federal, state or local Government (if applicable)
• Experience with contract management and/or finance
• Certified Scrum Master, Product Owner, SAFe, or equivalent agile training or certification
• Advanced experience with product thinking and product ownership
• Proven ability to adapt, support, grow and optimize teams and processes working in different models (kanban vs. sprints, internal vs external delivery)
• Willingness to play different roles to fill gaps, and/or work with customer leadership teams to proactively fill gaps
• Exemplary facilitation skills within a team or group setting
• Motivated self-starter who is driven to move tasks to complete

Benefits

• We cover 100% of your premium for our medical HSA plan + the deductible portion of HSA contributions, 80% of your premium for our HMO or PPO plans, and offer competitive dependent coverage
• We cover 100% of dental and vision premiums for you and your dependents and offer medical and dependent care FSA options
• We also offer life insurance, short- and long-term disability coverage, and legal planning and support insurance
• Tech, education / training, and wellness allowances
• Safe Harbor 401(k) plan with employer contributions (current match = 4%) and immediate vesting
• Referral bonus: Bring your friends! If someone you refer is hired, you’ll get a bonus of $6–12k!
• Total Pet Plan
• Employee Assistance Program
• Up 12 weeks of FMLA paid at 100%
• PTO is provided to team members as a lump sum allowance, not an accrual
• Life-friendly schedules
• Family-friendly workplace