Program Manager, Operations

Summary

Join Xometry, a leading AI-enabled marketplace for on-demand manufacturing, as a Program Manager, Operations. You will oversee cross-functional initiatives to enhance operational efficiency, drive scalability, and support growth in advanced manufacturing. This role requires leading complex programs, collaborating with various teams, developing KPIs, creating project plans, managing budgets, and serving as a liaison between stakeholders. You will analyze data, champion lean principles, and ensure alignment on objectives and deliverables. Preference is given to candidates with automotive or manufacturing industry backgrounds. The position involves up to 25% travel.

Requirements

• Bachelor’s degree in Business, Engineering, Operations, or a related field
• Minimum of 5 years of experience in program or project management, operations, or supply chain roles
• Demonstrated ability to lead large-scale projects with cross-functional teams in a fast-paced environment
• Strong analytical, problem-solving, and communication skills
• Proven experience managing budgets, timelines, and project scope
• Willingness and ability to travel up to 25% of the time

Responsibilities

• Lead and manage complex, cross-functional operational programs from initiation through execution and delivery
• Collaborate with product, engineering, supply chain, and customer success teams to implement operational improvements and drive measurable outcomes
• Develop and monitor KPIs to track program success and identify areas for continuous improvement
• Create detailed project plans, manage budgets, mitigate risks, and ensure timelines are met
• Serve as a key liaison between stakeholders to ensure alignment on objectives and deliverables
• Analyze data to inform decision-making and identify opportunities for automation and process enhancement
• Champion lean principles and operational best practices across the organization

Preferred Qualifications

• Experience in the automotive or manufacturing industry is strongly preferred
• Familiarity with ERP systems, supply chain platforms, and operational analytics tools
• PMP, Six Sigma, or Lean certification is a plus
• Proficiency in project management software such as Jira, Asana, or Microsoft Project