Project and Transition Consultant

Summary

Join Deel, a rapidly growing SaaS company transforming the global talent landscape, and contribute to building the infrastructure for the future of work. As a key member of our team, you will play a crucial role in developing and implementing change management strategies, ensuring client requirements are met, and improving operational processes. You will collaborate with various teams, lead projects, and act as a subject matter expert. Your responsibilities include developing documentation, conducting scoping activities, leading requirements gathering sessions, and ensuring client training. Deel offers a dynamic and inclusive work environment with opportunities for career growth and development. The company is committed to providing fair and competitive pay and benefits, including stock grant opportunities and flexible remote work options.

Requirements

• Strong analytical skills and attention to detail
• Excellent written and verbal English communication skills
• Ability to understand business needs and translate to requirements
• Excellent organization skills and the ability to manage multiple priorities
• Results focused, ability to work tenaciously to overcome obstacles
• Strong problem solving skills
• Ability to make good decisions based on analysis, experience and judgment
• Experience in the Payroll field
• Working knowledge of MS Word, PowerPoint, Excel and Visio
• Very good understanding of customer strategy, services and business processes
• Ability to work independently; self-motivated and driven
• Work management skills; ability to manage more than one project/transition simultaneously
• Ability to work with internal/external customers globally and/or virtual basis
• Ability to develop standard transition methodology, tools and templates

Responsibilities

• Develop and utilize change management scoping documents to effectively capture client requirements for modifications within existing SafeGuard World configurations
• Liaise with Implementation, Operations or Technical team members to ensure client requirements are properly documented and signed off
• Develop documentation and tracking mechanisms to route, capture, and analyze internal feedback on activities, efforts, and resourcing requirements to properly estimate costs, conduct capacity planning, and determine timing for completion of work requests
• Conduct scoping activities for new change requests
• Collaborate with Project Services Manager during project planning phase to establish a project schedule, set expectations regarding the scope of requests, and resource requirements
• Lead requirements gathering sessions to determine business needs, as required. Liaise with SGWI Technology Center of Excellence, Implementation, and other teams to determine solution design and ensure consistency across countries where applicable
• Ensure business requirements are accurately documented and translated into configuration documents
• Work collaboratively with the client and internal resources to meet project objectives
• Lead selected Projects
• Act as SME on Projects where required
• Contribute to improving processes and tools
• Demonstrate in depth knowledge of the process, competencies and principles for SGWI Operations
• Validating operational requirements are met
• Participate in project related meetings; understanding client requirements
• Responsible for overseeing the transfer of key information necessary for operational support and acceptance of solutions deployed into operations
• Document processes for ongoing operations support including delivery of checklist to Ops team
• Provide input and approval for exception based service requirements
• Review outputs from 1st live payroll from Implementation cycle
• Ensure clients are trained on all applicable SGWI platforms
• Develop and maintain relationships with internal and external stakeholders/departments
• Determine operations resource allocation based on client solution, scope of service

Preferred Qualifications

• 4 years payroll experience with minimum 2 years work management, project management and/or related field experience
• Experience working with multi-country, multi-work stream HR/Payroll projects
• Working knowledge MS Project Office, or similar project management tools
• Payroll implementation experience preferred
• Experience in International payroll and country legislation knowledge preferred
• Experience in outsourcing service industry preferred

Benefits

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including optional WeWork access