Project Coordinator

Summary

Join PTW's Localization QA team as a Project Coordinator and become a vital point of contact for all QA-assigned projects. You will manage and deliver projects on time, ensuring end-to-end quality. Day-to-day responsibilities include managing project teams, working on global projects for high-profile clients, and collaborating with global studios. You will be responsible for resource allocation, performance management, and team mentoring. This remote position offers flexible working schedules and opportunities for professional development within a supportive and inclusive environment. The role involves working with leading technology and creative minds in the gaming industry.

Requirements

• Possess native level fluency in English, particularly reporting, reading & writing. (Another language highly advantageous)
• Have extensive experience within a Quality Assurance role as a QA Tester or similar (preferably within the gaming industry, but not essential)
• Have experience running teams in either game development or software QA, with proven leadership experience
• Be highly creative, proactive, enthusiastic, conscientious, and solution-oriented
• Possess exceptional team management and mentoring skills
• Have a strong understanding of QA and Submission best practices for Console and Mobile
• Have the ability to mentor, guide and influence other members of the team to improve standards and an ability to lead by example
• Possess attention to detail with an inquisitive mindset, not afraid to ask difficult questions where required
• Have the ability to multi-task and prioritise tasks based on multiple sources of information, with excellent time management skills
• Be a problem solver with a “can-do” attitude, to ensure that the QA team runs in an efficient way
• Have aptitude for gaining understanding in new technologies and processes quickly
• Have experience with bug databases administration (such as Jira)

Responsibilities

• Manage QA Teams on assigned projects across many platforms (PC, Console, and Mobile) to achieve high-quality results
• Work directly with QA Project Managers on strategic, budgeting and capacity planning and sometimes contract negotiations, ensuring optimal resource allocations across projects and studios
• Perform daily management of allocated project resources and tester's day-to-day performance
• Coordinate project management activities, resources, and equipment into manageable daily team actions and setting timeframes and milestones
• Conduct daily review of project priorities, risks and severities with the Project Manager
• Engage with QA testing teams to proactively resolve project issues
• Lead daily stand-up meetings and project planning meetings to relay progress and/or issues to the QA Project Manager
• Provide team mentoring and guidance to ensure high quality standards throughout including developing and reporting on key quality metrics and KPIs
• Work closely with Project Managers on team structure, headcount resource requirements, performance and developing a training process for new and existing team members

Preferred Qualifications

• Have knowledge of the current generation of games consoles and PCs, and the latest mobile platforms
• Have an interest in, and understanding of, the video game industry

Benefits

• Remote/Homeworking with flexible working schedules
• A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability
• A dedicated employee wellbeing programme
• A fun environment, and a relaxing culture
• The opportunity to work with the leading technology and creative minds in the world
• Full training
• Opportunity to work on some of the biggest games titles in the world
• Working with a global multi-lingual workforce
• Superb training and promotion and progression opportunities