Ushur is hiring a
Project Delivery Manager
Ushur
π΅ ~$164k-$236k
πRemote - India
Please let Ushur know you found this job on JobsCollider. Thanks! π
Summary
The job is for a Project Delivery Manager at Ushur, a company specializing in Customer Experience Automation. The role involves managing projects end-to-end for strategic and enterprise customers, ensuring successful onboarding and delivery of use cases. The ideal candidate should have 7+ years of relevant work experience, strong project management skills, and technical expertise.
Requirements
- 7+ years of relevant work experience
- Experience in managing SaaS projects with a strong command of project management such as phasing, milestone tracking, and driving the customer experience towards successful launch
- Ability to successfully deliver multiple complex projects simultaneously with strong attention to detail
- Executive-level interpersonal, project management, writing, communication, and problem-solving skills
- Strong understanding of API connections, carrier integrations, SQL queries, and data transformation as well as technical expertise in reading JSON files
- Able to work and communicate effectively with both technical and business stakeholders
- Core project management skills, including financial management, project planning, scheduling, reporting, resource management, senior stakeholder communications, and risk management
- Undergraduate technical degree
- PMP and/or Agile Certifications or equivalent project management experience
Responsibilities
- Manage projects end-to-end for our Strategic and Enterprise customers including kickoff, requirements-gathering, project planning, risk and stakeholder management, milestone tracking, launch, and post-go-live support
- Effectively manage escalations and scope change and implementation of multi-phased projects including monitoring project quality, timeline, hours allocation, risk, and performance
- Serve as the single point of contact for customers to manage all project responsibilities
- Coordinate and lead daily stand-ups as well as weekly and monthly status meetings with Customer Business and Technology stakeholders
- Engage with senior internal and external stakeholders (e.g., Vice President, Directors, and Product Managers) as a peer, providing subject matter expertise
Benefits
- Great Company Culture
- Bring your whole self to work
- Rest and Relaxation (20 days of flexible leaves per year, quarterly Wellness Friday)
- Health Benefits (Preventive health checkups, Medical Insurance covering the dependents, wellness sessions, and health talks at the office)
- Keep learning (Certification courses are reimbursed. Ushur Community offers wide resources for our employees to learn and grow.)
- Flexible Work (In-office or hybrid working model, depending on position and location)
Share this job:
Disclaimer: Please check that the job is real before you apply. Applying might take you to another website that we don't own. Please be aware that any actions taken during the application process are solely your responsibility, and we bear no responsibility for any outcomes.
Similar Jobs
- π°~$125k-$167kπUnited States
- π°$125k-$140kπWorldwide
- π°~$89k-$143kπBrazil
- π°~$125k-$238kπWorldwide
- π°~$60k-$120kπSerbia
- π°~$110k-$180kπCosta Rica
- π°~$105k-$125kπHungary
- π°~$83k-$145kπUnited Kingdom
- π°~$10k-$16kπHungary
Please let Ushur know you found this job on JobsCollider. Thanks! π