Project Engineer

Summary

Join our team as a Project Engineer and contribute to innovative technology projects, enhancing system capabilities, and fostering collaboration. This remote position is crucial in delivering exceptional project solutions by understanding client technologies and employing a thoughtful problem-solving approach. The ideal candidate possesses 5+ years of experience in designing, testing, and deploying technology solutions. You will champion project implementation, optimize IT system performance, and enhance team collaboration. Success requires proven project execution expertise, strong technical proficiency, excellent problem-solving skills, and outstanding communication abilities. A client-focused mindset and adaptability are essential for this role.

Requirements

• Proven project execution expertise with a track record of successful implementations
• Strong technical proficiency in infrastructure components and systems
• Strong technical proficiency in configuring and deploying various infrastructure changes, including firewalls, servers, networking, and wireless
• Excellent problem-solving skills and a proactive approach to system optimization
• Outstanding communication and collaboration abilities for effective stakeholder engagement
• Client-focused mindset with a commitment to ensuring client satisfaction
• Flexibility, adaptability, and a customer-centric approach to project execution
• Experience working with remote teams is required
• Hands-on or remote deployment and troubleshooting experience for different technologies including endpoints, servers, cloud technologies, networks, etc
• Ability to work in a fast-paced, and at times high-pressure consulting environment
• A home office set up that meets the following
• A working computer with minimum of 8gb RAM, i5 Windows10 or macOS Big Sur
• Stable internet connection with at least 5mbps download and upload
• A quality headset with noise cancellation feature for meetings
• A mobile phone that has the capacity to install the Microsoft Authentication app
• HD webcam
• 2nd Monitor
• UPS (Uninterruptible Power Supply ) if using a desktop (Not needed if using a laptop)
• A very strong cultural fit the ITS way (Our core values will be discussed during the interview)
• Excellent command of the English language both spoken and written
• Able to work full time 40 hours a week - 8:00AM to 5:00PM, Pacific Standard Time (PST) from Monday to Friday
• Able to pass our online behavior and cognitive assessments
• Able to provide NBI Clearance (for PH applicants)
• Candidates must have demonstrable experience in at least two of the following areas
• Windows Server Environment Setup
• Active Directory and Active Directory Services
• DNS and DHCP
• Hypervisor Setup and Configuration with Hyper-V
• Cloud Platform Deployments
• Standard O365 Apps such as SharePoint, OneDrive, and Microsoft Teams
• Cloud Identify Management such as Azure AD and EntraID
• MDM platforms including Intune and MaaS360
• Email Migration and Support
• Experience migration from on-premises Exchange to O365
• Migration tools and scripts such as those from BitTitan
• Data Storage Device Setup and Deployment
• NAS solutions from QNAP and Synology and Dell

Responsibilities

• Champion the successful implementation of key projects, meeting client requirements and timelines
• Drive the optimization of IT system performance and reliability by proactively addressing challenges
• Enhance team collaboration and communication, contributing to the success of every project

Preferred Qualifications

• Experience using Professional Services Automation (PSA) tools or ticketing platforms such as ConnectWise is a plus but not required for this position
• Prior experience working in a Managed Service Provider (MSP) environment supporting multiple Clients is a plus but not required for this position
• Experience using Remote Monitoring and Management tools (RMM) such as Kaseya or LabTech/ConnectWise Automate is a plus but not required for this position
• Ideal candidates also have demonstrable experience in at least two of the following areas
• Hypervisor Setup and Configuration
• VMWare ESXi
• Nutanix Acropolis
• Cloud Platform Deployments
• QuickBooks Online
• Apple MDM
• Citrix ShareFile
• Equipment Setup and Deployment
• Network Switches from Cisco and Dell Enterprise
• Firewalls from SonicWall and Fortinet
• Wireless Access Points (WAPs) from Cisco Meraki and Ubiquiti

Benefits

• Comprehensive Health Plans / HMO (Employee & Dependent/s)
• Life Insurance
• Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
• Paid Time Off (starts at 15 days per year)
• Maternity/Paternity Leave
• Paid US Holiday
• Night Shift Bonus
• Salary Advancement/Loan
• Health & Wellness Program
• Company-paid training and certification