Summary
Join Keywords as a Lead, managing a 50-person team responsible for AI engine training and coordinating work across time zones. This role demands strong people management, client engagement, and process improvement skills. You will oversee performance management, KPI tracking, and successful handoffs between teams. Keywords offers a competitive compensation package, excellent benefits, and a supportive work environment. The position requires strong people management and project leadership experience, along with technical aptitude and excellent communication skills. The ideal candidate will be comfortable in a fast-paced environment and possess a proactive approach.
Requirements
- Strong People Management Skills (3 years of experience)
- Strong Collaboration Skills
- Comfortable launching new projects (3 plus yearsβ experience leading projects)
- Comfortable presenting research findings and insights
- Critical thinking and problem-solving skills (solution oriented)
- Ability to multi-task
- Great Excellent interpersonal and communication skills
- Exceptional Organization skills
- Technical aptitude in one or more of the following: Spreadsheets (eg, Excel, Google Sheets), Email/calendar (eg Outlook, Gmail), project management (eg, JIRA, Asana)
- Ability to assist in system troubleshooting and resolution
- Exemplify the quality of having a " Proactive Approach ", attitude which includes a high level of accountability, transparency, and teamwork first & foremost
Responsibilities
- Manage a team of 50 employees including Performance Management
- KPI Management
- Process improvement
- Work in a fast-paced environment
- Work collaboratively with engineers, researchers, and product managers
- Ensure proper documentation and instructions are in place for remote teams
- Manage the successful delivery of hand-offs from the US team to remote teams
- Manage scope of work and deliverables for team
- Learn new software programs on the job
- Think strategically about end-to-end processes and how to improve them
- Execute and Deliver on Process improvements
Benefits
- Paid Time Off (including sick days and holidays)
- 401k (3% matching)
- Medical, Dental and Vision benefits
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