Project Management Team Lead

Summary

Join SpryPoint, a leading provider of cloud-based solutions for the utility sector, as a Project Management Office (PMO) leader. Lead, mentor, and develop a team of 4-8 Project Managers, setting clear expectations and driving high performance. You will also directly manage select strategic client implementations. This role requires 8-10 years of enterprise project management experience with proven SaaS implementation success and 4-6 years managing and developing Project Managers. A PMP, CAPM, or comparable certification is preferred. SpryPoint offers a competitive compensation package, flexible work arrangements, and professional development opportunities.

Requirements

• Minimum 8-10 years of enterprise project management experience with proven SaaS implementation success
• Minimum 4-6 years directly managing and developing Project Managers or senior project team members
• Post-secondary degree in project management, business administration, or related field
• Experience with performance management, team scaling, and establishing standards in fast-growing organizations
• Deep expertise in traditional and agile project management methodologies
• Proven financial acumen with project budget management and revenue forecasting experience
• Experience with enterprise SaaS implementations, preferably in utilities or regulated industries
• Proficiency with project management tools (Kantata preferred), Google Suite, and Microsoft Office
• Exceptional ability to coach, mentor, and develop Project Managers into high-performing professionals
• Comfortable setting high expectations and holding team members accountable for results
• Proven ability to motivate teams and manage performance issues constructively
• Deep methodology knowledge with the ability to teach and enforce best practices
• Strong analytical problem-solving skills with proactive risk identification and mitigation
• Exceptional stakeholder management and relationship-building abilities across all organizational levels
• Outstanding written and verbal communication skills with the ability to influence without authority
• Strong alignment with SpryPoint values: Lead with Kindness, Radical Honesty, Execute with Excellence, Keep it Simple, Bold Disruption, and Vision with Impact
• Resourcefulness and commitment to understanding utility industries and making clients successful
• Team consistently delivers projects on time, on budget, and within scope with high client satisfaction
• Effective team development with clear career progression and strong retention
• Consistent methodology application and high-quality project documentation
• Successful collaboration with the Centre of Excellence PMO on process improvement initiatives

Responsibilities

• Lead, mentor, and develop a team of 4-8 Project Managers, setting clear expectations and holding them accountable for exceptional delivery
• Recruit, hire, and onboard top PM talent; conduct performance reviews and manage performance improvement processes
• Establish and enforce rigorous project management standards in partnership with the Centre of Excellence PMO
• Ensure consistent application of SpryPoint's hybrid implementation methodology across all projects
• Oversee team capacity planning and resource allocation across multiple concurrent enterprise projects
• Foster a collaborative culture focused on knowledge sharing, accountability, and continuous improvement
• Personally manage select complex client implementations
• Serve as an escalation point for challenging project situations
• Act as a trusted advisor to key clients on business process changes and system adoption
• Model the behaviours and delivery excellence expected from your team
• Assist in managing the change order process, ensuring timely approvals and clear communication with clients and internal teams

Preferred Qualifications

• PMP, CAPM, or comparable certification (or in progress) is an asset
• Familiarity with the utilities industry and Management Information Systems (CIS, WAMS, MWM, GIS) preferred

Benefits

• Competitive compensation with performance-based incentives and a professional development budget
• Flexible work arrangements with meaningful client interaction and travel
• Remote-first and autonomous working environment with flexible working hours
• Competitive compensation package
• Macbook + $500 towards your home office setup
• Health, dental, vision, and life insurance
• Generous PTO, ½ day Summer Fridays, and flexible sick days
• RRSP (Canada) and 401k (US) matching program
• Professional development courses, $2,500 annual tuition assistance, and a book bounty program
• Annual company events and team offsites