Project Manager

Summary

Join ezCater's Supply Solutions and SaaS Operations team as an experienced Project Manager to support the execution of partner-focused and internal strategic goals. Manage projects improving internal processes, optimizing partner experience, and driving company-wide efficiency. Collaborate with internal and external stakeholders to ensure timely project completion and ample communication. Support all project phases, from initial brainstorming to final presentation. Represent and support the growth of ezCater's Project Management team. This role requires managing cross-functional projects, utilizing project management software, building relationships, and demonstrating autonomy and attention to detail.

Requirements

• Experienced in Managing Cross-Functional Projects: You have 3 years of project management and/or coordination experience including leading complex, cross-functional projects
• Tech-knowledgeable : You’re competent using project management software including Monday.com and Jira. You have experience leading and collaborating with Product, Engineering and Support teams on technical implementations. You are also an Excel pro with at least 1 year experience and proficiency in organizing & interpreting data sets with multiple factors and inputs (including how to set up v-lookups and pivot tables)
• A Natural Relationship Builder : You make connections and keep them. You are deft at “managing across.” You have experience working with Product, Engineering, Marketing, Sales, Technical Support and Customer Service teams. Your superpower is building a positive, cohesive, cross-functional project team focused on execution and project success
• Detail Oriented: You’re comfortable getting deep in the details of a project if it means accelerating progress. You have an “own it and figure it out” mindset. You’ve got meticulous attention to detail and an amazing ability to manage multiple, competing priorities simultaneously
• Agile & Flexible: You manage risk but aren’t afraid to iterate. You ideally are familiar with high growth operations & problem solving in fast-paced tech spaces. You have an excellent track record of on-time delivery of projects as well as a keen eye for anticipating bottlenecks & roadblocks
• A circus-level juggler : You’re comfortable with a high-volume list of varied tasks and are comfortable prioritizing them
• A creative problem solver : After developing a deep understanding of our products and our partners, you’ll help identify risks & uncover opportunities that will help us soar

Responsibilities

• Build & Manage: You’ll manage all aspects of project implementation, including expectations, communications, scope, timeline, and project delivery
• Organize & Prioritize: You’ll be expected to maintain up-to-date, detailed project materials that are transparent to relevant stakeholders & organized for optimal and timely execution
• Collaborate: You’ll work closely with our product, engineering, sales, operations, technical support, customer service, marketing, and analytics teams to help move our shared goals forward
• Be Priority-Driven & Punctual : You’ll manage the execution of complex & time critical projects by prioritizing our approach & flying through roadblocks
• Communicate Effectively: You’ve got experience thoughtfully explaining unique concepts to diverse audiences, and know how to keep everyone on the same page

Preferred Qualifications

• PMP Certification and/or equivalent certification is a plus!
• Insanely Autonomous : You love setting audacious goals and are fully comfortable directing your own way to get there. You commit to a schedule and stick to it. Startup or industry experience is a plus!

Benefits

• Market competitive salary
• Stock options
• 12 paid holidays
• Flexible PTO
• 401K with ezCater match
• Health/dental/FSA
• Long-term disability insurance
• Remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office