Remote Project Manager
closedGranicus
πRemote - Costa Rica
Job highlights
Summary
The job is for a Project Manager at Granicus, a remote-first company that provides technology solutions to governments. The role involves managing website projects for public sector clients and coordinating cross-functional teams. The ideal candidate has 3-5 years' experience in overseeing or coordinating website projects and enjoys working with distributed teams.
Requirements
- Minimum of 3 to 5 yearsβ experience overseeing or coordinating website projects
- Experience working with distributed/remote teams
- Enjoy managing simultaneous projects in a fast-paced environment
- Possess superior communication (oral and written) and analytical skills
- Familiarity with web usability, accessibility, and best practices
- Proficient use of project management solutions (Wrike preferred), CRM solutions, Microsoft Office suite, Prototype tools (Adobe XD), Accessibility/ADA/508 testing tools and link checking software
Responsibilities
- Manage multiple website projects of varying scope and size for public sector clients
- Own the customer communication, project scope, timeline, and budget
- Learn the tech well enough to provide consultation and technical support for those customers under your watch
- Coordinate cross-functional teams to best serve our customers
- Oversee quality assurance, execution, delivery, reporting, and contract compliance for all project deliverables
- Leverage company standard processes and tools for executing, tracking, and billing projects
- Maintain a proactive and consultative approach to executing customer initiatives, anticipating customer needs, and guiding decisions based on data and best practices
- Support and consult Sales and Customer Success teams in pursuit of future opportunities
- Survey and achieve consistently high customer satisfaction feedback
- Commit to maintain and exceed our standard of excellence in project management, deliverables, and personnel
- Travel to client locations for onsite consultation approximately 3-6 days per month
Benefits
- Remote work
- Flexible hours
- Employee Resource Groups to encourage diverse voices
- Coffee with Mark sessions β Our employees get to interact with our CEO on various topics
- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more
- Bring in special guests from time to time to discuss issues that impact our employee population
This job is filled or no longer available
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