Granicus is hiring a
Project Manager in Costa Rica

Logo of Granicus
Project Manager
🏢 Granicus
💵 ~$70k-$80k
📍Costa Rica
📅 Posted on Jul 11, 2024

Summary

The job is for a Project Manager at Granicus, a remote-first company that provides technology solutions to governments. The role involves managing website projects for public sector clients and coordinating cross-functional teams. The ideal candidate has 3-5 years' experience in overseeing or coordinating website projects and enjoys working with distributed teams.

Requirements

  • Minimum of 3 to 5 years’ experience overseeing or coordinating website projects
  • Experience working with distributed/remote teams
  • Enjoy managing simultaneous projects in a fast-paced environment
  • Possess superior communication (oral and written) and analytical skills
  • Familiarity with web usability, accessibility, and best practices
  • Proficient use of project management solutions (Wrike preferred), CRM solutions, Microsoft Office suite, Prototype tools (Adobe XD), Accessibility/ADA/508 testing tools and link checking software

Responsibilities

  • Manage multiple website projects of varying scope and size for public sector clients
  • Own the customer communication, project scope, timeline, and budget
  • Learn the tech well enough to provide consultation and technical support for those customers under your watch
  • Coordinate cross-functional teams to best serve our customers
  • Oversee quality assurance, execution, delivery, reporting, and contract compliance for all project deliverables
  • Leverage company standard processes and tools for executing, tracking, and billing projects
  • Maintain a proactive and consultative approach to executing customer initiatives, anticipating customer needs, and guiding decisions based on data and best practices
  • Support and consult Sales and Customer Success teams in pursuit of future opportunities
  • Survey and achieve consistently high customer satisfaction feedback
  • Commit to maintain and exceed our standard of excellence in project management, deliverables, and personnel
  • Travel to client locations for onsite consultation approximately 3-6 days per month

Benefits

  • Remote work
  • Flexible hours
  • Employee Resource Groups to encourage diverse voices
  • Coffee with Mark sessions – Our employees get to interact with our CEO on various topics
  • Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more
  • Bring in special guests from time to time to discuss issues that impact our employee population
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