Project Manager

Summary

Join Shipwell as a Project Manager and lead the planning, execution, delivery, and reporting of SaaS software implementations, focusing on integrations, APIs, and EDI dependencies. You will work with customers and pre-sales teams, develop and manage project plans, and serve as the primary client contact. This role requires coordinating cross-functional teams and proactively managing project issues. You will also identify and manage scope changes, develop process improvements, and utilize Salesforce for status updates. The ideal candidate has 5+ years of SaaS project management experience, 3+ years in logistics, and a strong understanding of SDLC and Agile methodologies. Shipwell offers a competitive salary, equity, generous parental leave, and a fully remote work environment.

Requirements

• 5+ years of SaaS Software Project Management experience in a fast-paced, complex operational environment
• 3+ years of experience in the logistics industry
• Full Truckload, Less than Truckload and/or brokerage operations
• Procurement and vendor relations
• Experience with logistics system integrations involving an ERP and/or TMS
• Proven ability to manage multiple projects simultaneously and work in a fast-paced environment
• Able to convey client needs internally, driving the resources needed for successful implementations
• Strong understanding of software development life cycle (SDLC) and Agile methodologies
• Strong attention to detail and organizational skills
• Superb written and verbal communication skills with c-level executives
• Excellent time management skills
• Ability to work well under pressure, adapt to change, and meet deadlines in a fast-paced Environment

Responsibilities

• Works with customers and Pre-Sales on Statement of Work development, scoping, and execution
• Develop, construct, and manage project plans, and bring projects to a successful conclusion within budget and schedule constraints
• Serve as the primary point of contact for clients throughout the project lifecycle
• Coordinate cross-functional teams, including product development, engineering, sales, and customer support
• Defines project tasks and resource requirements
• Works with Implementation management to assemble and coordinate project staff
• Proactive identification, escalation, and management of project issues
• Closely monitors project scope for change control; works with customers in identifying additional applicable revenue changes
• Develops and/or recommends process improvements and best practices
• Assists with activities designed to improve and streamline internal systems, procedures, and implementations
• Guide the client to a successful go-live based on milestones and tasks from a detailed project plan
• Utilize Salesforce to update the status of ongoing client implementations

Preferred Qualifications

• PMP Certification - PRINCE2, PM, ITIL or equivalent (a plus)
• Smartsheet experience with project dashboard and workspace setup preferred
• G-Suite knowledge preferred
• Understanding of JSON, API and EDI standards

Benefits

• 401k plan (including match)
• Generous parental leave
• Competitive salary and equity opportunity
• Team building events and office competitions
• Friendly, talented, and inclusive company culture
• 100% remote
• Health, vision, dental, teladoc, HSA, FSA, & Life insurance
• Incredible growth opportunity at a fast growing company
• Subsidized wifi, cell phone, and educational reimbursements
• Receive a technology package including a MacBook Pro