Project Specialist

Summary

Join Aledade as a Project Specialist and contribute to the success of the Customer Success Office team. You will identify and advance project objectives, deploy project management tools, and track progress across internal and external workstreams. This role demands experience in value-based care and project management, along with strong communication and stakeholder engagement skills. You will work with internal and external partners to manage project scope, resources, schedules, and communication. The position requires a Bachelor’s degree and 5+ years of relevant experience. Aledade offers a comprehensive benefits package including flexible work schedules, health insurance, paid time off, parental leave, and more.

Requirements

• Bachelor’s degree required
• 5+ years of progressive value-based care and Customer Success Office adjustment experience
• Have experience and thrive in a fast-paced environment
• Proven ability to successfully manage projects toward completion, coordinating and collaborating across multiple projects and teams
• Willingness to travel as needed to Aledade’s headquarters or markets

Responsibilities

• Work within a team environment to ensure projects stay on track by engaging appropriate stakeholders, assisting in completing administrative coordination both within the CSO team and other departments
• Maintain and SOPs, Monday boards, and team calendars
• Identify resource constraints, risks, and conflicts with potential impact to project deliverables, and escalating to appropriate team members
• Manage projects to completion while balancing multiple, simultaneous priorities across varying stakeholders
• Monitor delivery progress and determining if teams have the bandwidth, skills, and tools to execute work according to the current project plan
• Collaborate with internal and external stakeholders and cross-functional leads to manage project scope, plan resources, maintain schedules, and facilitate communication
• Customer Success Office related project meetings (agenda, scheduling, presentation, notes/follow-up actions capturing, etc.)
• Ensure team members, project teams, and field teams understand project objectives, deliverables, and timelines
• Support the Customer Success Office Team and Provider Network Field Teams through successful implementation and completion of Customer Success Office related projects

Preferred Qualifications

• PMP certification preferred
• Understanding and having experience with Tableau, Miro, Jira, Monday.com , and Google Suite

Benefits

• Flexible work schedules and the ability to work remotely are available for many roles
• Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
• Robust time-off plan (21 days of PTO in your first year)
• Two paid volunteer days and 11 paid holidays
• 12 weeks paid parental leave for all new parents
• Six weeks paid sabbatical after six years of service
• Educational Assistant Program and Clinical Employee Reimbursement Program
• 401(k) with up to 4% match
• Stock options