Provider Development Associate

Summary

Join Clover Care Services as a Provider Development Associate and drive business development initiatives for physician service operations in Georgia. Lead physician partnership development and onboarding, expand the partner base by leveraging your network, and work with clinicians and staff to fully operationalize Clover Assistant within practices. Serve as the primary point of contact for healthcare providers, act as a Clover Ambassador, and manage partner performance. Early success involves onboarding provider practices and generating qualified partnership opportunities, while future success includes growing your portfolio of engaged providers and driving adoption of Clover Assistant. This role requires extensive experience with healthcare providers, a strong customer success background, and understanding of healthcare topics like HEDIS and EHRs. A reliable source of transportation is necessary for provider visits.

Requirements

• You have extensive experience establishing strong relationships with healthcare providers and practice staff
• You have a strong, metrics-focused, customer/provider success, clinical or account management background
• You have an understanding of healthcare topics, such as HEDIS, claims processing, EHRs, medical billing and coding, reimbursement models, and Medicare/Medicare Advantage
• You enjoy meeting with providers face to face and excel in an environment where you blend in-person and virtual meetings
• You have a reliable source of transportation to complete provider visits across the state
• You deeply understand the healthcare industry, including the needs and challenges of clinicians and healthcare providers
• You are comfortable working in a hands-on, “roll up your sleeves” role

Responsibilities

• Lead physician partnership development and physician onboarding activity for Clover Care Services in Georgia including developing, articulating, and executing a growth plan for Clover Assistant in the Atlanta and Northern GA region
• Expand our existing partner base through leveraging your existing network and generating and executing on new leads
• Work with clinicians, practice staff, and colleagues to fully operationalize the Clover Assistant within practices and create strong partnerships between Clover and the practices
• Be the face of Clover and serve as the primary point of contact to healthcare providers and staff interested in using Clover Assistant, creating new relationships within practices and assisting providers currently using Clover Assistant
• Act as a Clover Ambassador by assisting with AEP/OEP, patient and provider education, and other Clover Care Services initiatives
• Manage partner performance, monitor key metrics to ensure long-term account success and engage in regular on-site visits

Benefits

• Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities
• Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions
• We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage
• We understand the importance of mental health in fostering productivity and maintaining work-life balance
• To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy
• Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location
• Developing internal talent is a priority for Clover
• We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews
• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents