PS Team Leader

Summary

Join our team as a Professional Services Team Leader and lead the planning, execution, and delivery of technical projects and integration processes. You will manage the integration of third-party partner products and data into the client platform, providing technical consultancy and support to internal and external stakeholders. This role involves leading and mentoring a team of professional services engineers, overseeing partner onboarding operations, collaborating cross-functionally to resolve technical issues, and driving end-to-end technical projects. You will also act as a customer advocate, providing valuable input into product development and designing internal tools to enhance operational efficiency.

Requirements

• Proven experience as a Professional Services or Technical Account Management team leader, preferably within an ad-tech industry
• Strong understanding of internet and mobile technologies, including expertise in
• REST APIs, HTTP, JSON, XML
• Server to Server, Client to Server Integrations
• Debugging tools such as Fiddler, Charles, Postman
• Advanced proficiency in SQL and Microsoft Excel to analyze large-scale data and write complex queries
• Programming skills in Java/JS/Python/Fullstack development
• Excellent project management skills with the ability to lead cross-functional technical projects
• Strong communication and interpersonal skills, with experience working in remote and cross-functional environments
• Demonstrated problem-solving abilities with a customer-first mindset
• Self-motivated, proactive, and comfortable working in a fast-paced, dynamic environment
• Fluent in English

Responsibilities

• Lead, mentor, and manage a team of professional services engineers accountable for a diverse range of products
• Foster a high-performance culture by empowering your team, promoting growth, and supporting career development
• Oversee all technical aspects of partner onboarding operations, including planning and managing successful launch and operational cycles
• Collaborate cross-functionally to troubleshoot and resolve technical issues across our products and services
• Drive end-to-end technical projects by facilitating effective collaboration between different departments
• Act as a customer advocate internally, working closely with product management, data, R&D, business, and sales teams to ensure successful project delivery
• Provide valuable input into product development and prioritization based on partner feedback, business needs, and identified improvement opportunities
• Design, develop, and maintain internal tools to enhance operational efficiency for the Professional Services team and other departments

Preferred Qualifications

• Knowledge of the Real Time Bidding programmatic advertising ecosystem, including DSPs, SSPs, Exchanges, SDKs
• Familiarity with Android and iOS platforms
• Experience contributing to product improvement based on technical and operational insights

Benefits

• Help and support from our caring HR team
• 20 days of vacation
• The exchange of experience and work with talented colleagues
• Last but not least - valuable compensation for your efforts