Public Safety Project Manager

Summary

Join Mark43 as a Project Manager and contribute to the successful deployment of our software across public safety agencies. Reporting to the Head of PMO, you will be a customer-facing role responsible for developing project plans, managing resources, and ensuring projects are delivered on time and within budget. You will work cross-functionally, track progress, mitigate risks, and standardize processes. This role requires a PMP certification or pursuit thereof, along with several years of project management experience in both customer-facing and internal capacities. Experience with cloud software implementation projects, Agile and Waterfall methodologies, and developing analytic trackers is essential.

Requirements

• Have a Project Management Professional (PMP) certification or are in the process of obtaining the certification
• Have at least three (3) to four (4) years of project management experience, ideally in both a customer-facing and an internal company-facing capacity
• Have experience working on cloud software implementation projects
• Have experience with Agile and Waterfall project management methodologies
• Have experience setting up and building project management approaches and supporting processes
• Have experience developing analytic trackers and reports
• Have exceptional attention to detail
• Can operate independently with minimal supervision
• Have experience developing all standard project management documents
• Be a skilled communicator and can synthesize complex information into deliverables for a variety of stakeholders
• Have excellent interpersonal skills and are skilled at multitasking
• Have experience in PowerPoint, Excel, Microsoft Project (or other project planning tools)

Responsibilities

• Assist in the development of tools, processes, and project approaches to manage a portfolio of implementation projects
• Coordinate internal, customer, and third-party resources to execute each project
• Work cross-functionally across the organization to ensure each team is focused and on track to deliver required project materials or outputs
• Manage scope, timeline, and finances to ensure projects are delivered on time and within the allocated budget
• Develop a project plan, schedule, and set of documents to track progress, identify risks, project deliverables, and report on project timelines
• Establish and execute risk mitigation plans to drive project success
• Help develop and standardize a set of project management tools that can be replicated on each project
• Work with key stakeholders to foster buy-in and alleviate project issues
• Report on project progress, financial metrics, and risk mitigation strategies
• Keep a master schedule of your projects to allow for better planning across the company

Preferred Qualifications

• Be humble, open, and curious
• Be an attentive, active listener
• Be an enthusiastic collaborator
• Be an ultimate team player
• Be comfortable with uncertainty