QA Analyst

Summary

Join our growing Engineering team as a QA Analyst! You will play a key role in ensuring the quality of our Health-E Commerce sites (FSAstore.com, HSAstore.com, and WellDeservedHealth.com). Responsibilities include developing and executing test plans, managing defects, conducting compatibility tests, and collaborating with various teams. This role requires at least 4 years of QA experience, a Bachelor's degree or equivalent, and strong analytical and communication skills. Experience in e-commerce and familiarity with Salesforce Commerce Cloud are a plus. We offer a competitive salary ($80,000-$100,000), comprehensive benefits, and a 100% remote work environment within the United States.

Requirements

• A minimum of 4 years of hands on QA experience
• Bachelor’s degree or equivalent work experience in: Computer Science or a related field
• Ability to work independently and as part of a team
• Follow-through with assignments, tasks and commitments
• Strong analytical, communication skills, and Interpersonal skills with the ability to interact with various internal teams and external partners
• Organized, diligent, detail-oriented, and a self-motivated professional focused on solutions
• Technologically savvy with the ability to multitask in a fast-paced environment

Responsibilities

• Be a key player in the QA and user acceptance testing efforts for all projects
• Develop and document test plans and test cases for all feature development
• Manage and work on production defects fixes and site regression
• Execute compatibility tests against different browsers for new and existing functionality
• Identify, document and track application defects within the release process
• Reproduce and analyze customer service and support tickets
• Work collaboratively with developers in an agile release environment
• Daily collaboration with offshore and on-site team on day-to-day QA operational support
• Partner with merchandising, web operations, site content, and development teams to facilitate ad-hoc QA and support on specialty projects

Preferred Qualifications

• Experience in an ecommerce environment
• Salesforce Commerce Cloud (SFCC) or equivalent Ecommerce platform
• Basic coding knowledge (HTML, CSS)
• Experience with writing Frontend and Backend test cases for both manual and automated tests
• API testing using Postman tool or similar
• Knowledge of automation frameworks (Playwright, Selenium, or Webdriver.Io)
• Experience with JavaScript or TypeScript

Benefits

• Compensation: $80,000 - $100,000
• Discretionary Annual Bonus Eligibility: Up to %10
• Medical, Dental, Vision, and 401K with a company match
• Dependent Care, FSA & HSA accounts
• Paid Parental & Bonding Leave
• Flexible PTO & office closure on all major holidays
• Monthly wellness & internet reimbursements
• Professional development including certification support & leadership coaching
• Mental Health resources
• 100% remote within the United States
• Must be able to work EST hours