QA Engineer

Summary

Join Agile Six, a remote-first company, as a QA Engineer contributing to a team enhancing the Department of Veterans Affairs’ patient portal on VA.gov. Collaborate with a cross-functional agile team to design, develop, and deliver high-quality digital services. You will leverage AI tools for testing, participate in requirements analysis, and identify and document defects. The role involves supporting CI/CD processes, monitoring application performance, and executing various tests to ensure compliance with standards. Responsibilities will evolve based on team needs and your strengths. This position is anticipated, pending contract award.

Requirements

• 3+ years of relevant experience in a software testing or quality assurance role
• Demonstrated knowledge in testing methodologies on different devices (mobile and web), operating systems, and browsers
• Experience estimating, designing, and developing test cases as well as manual and automated testing with little feedback and guidance from their team
• Experience developing a variety of test suites and partnering with the team throughout the software development lifecycle
• Experience experimenting with and/or utilizing AI tools and services to validate and increase software quality, and a strong willingness to leverage AI where appropriate to improve outcomes
• Understanding of Agile principles and a collaborative, team-first working style
• A proactive approach to learning and problem-solving
• Comfort with writing clear and concise bug reports and user-centered acceptance criteria
• Experience with at least one test automation framework (e.g., Cypress, Selenium, Playwright)
• U.S. residency for at least 3 of the last 5 years

Responsibilities

• Collaborate within a cross-functional agile team to support the design, development, and delivery of high-quality, human-centered digital services
• Assist in developing and executing manual and automated test cases for web and API applications
• Effectively leverage AI tools and frameworks to generate and optimize test cases, automate UI and API testing, detect anomalies in monitoring data, identify accessibility issues, and summarize defect patterns — enhancing coverage, efficiency, and insight while maintaining rigorous oversight of test quality and relevance
• Participate in requirements analysis and story grooming to understand user needs and acceptance criteria
• Identify, document, and help prioritize defects, ensuring issues are communicated clearly and constructively
• Support continuous integration/continuous delivery (CI/CD) processes by validating builds and releases
• Lead efforts to monitor application performance and prevent silent failures that impact Veterans’ experiences, using tools such as Datadog or similar observability platforms
• Execute regression, integration, and accessibility tests for all patient-facing and staff-facing features, ensuring compliance with WCAG and government security standards
• Triage and resolve escalated defects and support tickets in coordination with development teams, including those related to patient safety and privacy
• Actively contribute to the VA.gov Collaboration Cycle and quarterly planning processes to align testing strategies with product goals
• Analyze and report on quality metrics (e.g., error rate, latency, submission success) to drive continuous improvement in testing and development workflows
• Engage in pair testing, exploratory testing, and collaborative test strategy discussions
• Contribute to improving testing processes, tools, and documentation to enhance quality and team workflows
• Practice empathy and a user-first mindset when considering test scenarios and system behaviors
• Embrace feedback, mentorship, and opportunities for growth within Engineering discipline and beyond

Preferred Qualifications

• Software engineering experience (programming in Ruby, TypeScript, or JavaScript)
• Experience leveraging AI tools and services to validate and increase software quality in a professional capacity
• Experience with VA.gov , healthcare, or government digital services—especially appointment scheduling, EHR integration, or FHIR
• Familiarity with Cerner/Oracle Health Millennium APIs or similar healthcare platforms
• Experience developing in AWS or Azure cloud environments
• Experience with continuous integration/deployment systems, Jenkins or Github Actions
• Familiarity with the US Web Design System
• Experience working with government agencies
• You are a U.S. Veteran

Benefits

• Self-managed work/life balance and flexibility
• Competitive and equitable salary (equal pay for equal work)
• Employee Stock Ownership (ESOP) for all employees!
• 401K matching
• Medical, dental, and vision insurance
• Employer paid short and long term disability insurance
• Employer paid life insurance
• Self-managed and generous paid time off
• Paid federal holidays and two floating holidays
• Paid parental leave
• Self-managed professional development spending
• Self-managed wellness days