QA Manager

Summary

Join Bitwarden's QA team as QA Manager to lead and mentor a team of QA engineers, define and implement quality assurance strategies, and collaborate with cross-functional teams. You will oversee manual and automated testing, establish quality metrics, and advocate for quality throughout the software development lifecycle. The role requires 5+ years of experience in software quality assurance, including 2+ years in a leadership role, and hands-on experience with CI/CD tools. This is a fully remote position based in the U.S., and visa sponsorship is not offered. The starting salary range is $130,000-$190,000, and benefits are available (see careers page for details). Bitwarden offers a supportive and collaborative work environment focused on open source and internet security.

Requirements

• 5+ years of experience in software quality assurance, with at least 2 years in a leadership or management role
• Hands-on experience with CI/CD tools like Jenkins, GitLab CI, or GitHub Actions
• Experience working in a fast-paced, dynamic environment with multiple concurrent priorities
• Proven ability to context switch effectively between feature teams and adapt quickly to changing project needs
• Collaborative and adaptable mindset
• Openness and authenticity combined with excellent communication skills
• Excitement and enthusiasm for open source and for better internet security
• Excellent problem-solving skills – you might not know all the answers, but you know how to find and communicate the solution

Responsibilities

• Lead, mentor, and grow a team of QA engineers, including manual testers and automation specialists
• Develop, implement, and maintain QA processes, best practices, and testing frameworks
• Collaborate with cross-functional teams to define testing requirements and create comprehensive test plans
• Oversee both manual and automated testing efforts across multiple projects and platforms
• Establish and track quality metrics and KPIs; report regularly on the QA health of projects
• Advocate for quality throughout the software development lifecycle
• Manage defect tracking and ensure timely resolution of issues
• Partner with DevOps to integrate QA into CI/CD pipelines

Benefits

• Become an expert. You’ll get immersed in the prominent technology markets of security and open source software
• We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world
• Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development