QA Manager

Summary

Join Careem as a Senior QA Manager and lead a team in implementing high-quality standards for software design and deployment. You will define and implement the quality strategy, working with various stakeholders to deliver high-quality products and exceptional user experiences. This role requires managing a team of 8-12 members, institutionalizing a quality-driven mindset, and collaborating with engineering leads across different business units. You will also contribute to strengthening Careem's tech culture and attracting top talent. The ideal candidate possesses a passion for improving lives, a commitment to excellence, and strong alignment with Careem's core values. Careem offers a unique work environment with flexible work arrangements and various benefits.

Requirements

• Have a passionate commitment to improving the lives of people, a quality driven mindset, an insane focus on excellence and customer service, and a strong alignment with our core values: being bold, focused, agile and collaborative
• Experience with backend acceptance testing tools (e.g., Tavern, Postman)
• Exposure to chaos engineering and load testing concepts
• Practical knowledge of CI/CD pipelines and tools such as Jenkins, Bitrise, and cloud deployments
• Familiarity with containerization (Docker, Kubernetes) and microservices architecture

Responsibilities

• Manage a quality team of 8-12 members to implement high quality standards for design and deployment of software, support a highly scalable, easy to maintain, Infrastructure platform and design for users and content 360
• Support the Engineering, Infrastructure, Data & AI and Analytics team
• Define and implement the quality strategy for the team and co-lead the roadmap to deliver high quality products and world-class user experiences
• Institutionalize a Quality driven mindset at every level of the product development lifecycle
• Work with different stakeholders at a senior level and engage proactively with all Careem engineering leads in different domains across our Food and Groceries businesses
• Help strengthen the tech culture at Careem as a tech culture champion, and help attract talent and grow the Careem engineering brand by publishing technical blogs and participating in tech conferences

Preferred Qualifications

• 10+ years of prior experience working as Quality Assurance Manager role as well as managing customer/client-facing projects
• Experience in testing strategies and best practices for software development life cycle
• Experience in state of the art test automation frameworks and methodologies for mobile and backend systems
• Experience in designing and maintaining internet facing production-grade applications in distributed virtualized or containerized environments
• A Computer Science degree, equivalent qualification or practical experience
• Experience or interest in AI-driven testing tools or approaches (AI test generation, defect prediction)
• Awareness of shift-left testing principles, actively promoting early-stage QA involvement in software delivery
• Practical knowledge and experience of automation; Appium, Cucumber, Espresso, JMeter, Postman, Rest-assured, Selenium, Tavern, XCUI
• Practical knowledge and experience of continuous integration; Cruise Control, Hudson, Jenkins and GitHub Actions
• Practical knowledge and experience of distributed version control system; GIT, Mercurial
• Practical knowledge and experience of testing in the “cloud” environment
• Practical knowledge and experience with test management tools
• Practical knowledge and experience of DevOps

Benefits

• Work and learn from great minds by joining a community of inspiring colleagues
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential
• Explore new opportunities to learn and grow every day
• Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes